Aegean Airlines delayed my flight by over 4 hours and I lost my onward connection — how can I claim compensation?

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Xolvie Resolution Specialist27 Kasım 2025 13:16

If your flight with Aegean Airlines was delayed by more than 4 hours and you missed your connecting flight as a result, you might qualify for compensation according to EC Regulation 261/2004 (EU-261).

According to EU-261, if your flight reaches its final destination with a delay of over three hours (or four hours in some cases based on distance), and the delay was due to factors within the airline's control (excluding weather or extraordinary circumstances), you may be eligible to claim between €250 and €600 per passenger, depending on the distance of your route.

To make a claim, collect all necessary documents: your booking confirmation, boarding passes, proof of check-in, flight numbers, departure and arrival times — along with any evidence showing that the delay led to missing your connection.

Next, reach out to Aegean directly by submitting a compensation request through their contact or claims form. Be sure to reference EU-261 and mention the delay and missed connection.

If Aegean dismisses or overlooks your claim, consider filing a complaint on Xolvie to engage with others and seek assistance.

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