I originally subscribed to Adobe's annual plan on May 23, 2024, thinking I could manage it on my terms. However, on May 22, 2025, my subscription was automatically renewed without my permission, and I received no notification about any price increase or upcoming charges.
When I attempted to cancel the renewal, I was told that doing so would result in a penalty of nearly ₺8000, which is absolutely unacceptable. I never agreed to automatic renewal at this rate, and no advance warning was provided regarding changes to the subscription terms or pricing.
I am requesting an immediate cancellation of my Adobe plan without penalty. It’s unreasonable to expect users to pay such a massive fee for trying to cancel something they never explicitly agreed to continue. This is not how a transparent or customer-oriented company should operate.
Adobe must stop renewing subscriptions without clear consent and ensure users are properly informed about pricing and cancellation policies. I demand that my subscription be terminated without charge and that Adobe issue a policy review to avoid such unfair practices in the future.
I initially signed up for an Adobe Creative Cloud student plan at ₺127.20. However, without any prior email or message notification, the cost unexpectedly increased to ₺837.60. This sudden hike was shocking, especially as I had chosen the "annual plan, monthly payment" option when subscribing, with ...
I had an Adobe subscription plan that I used until February, paying around ₺60 per month. Suddenly, the plan price increased to nearly ₺300, so I canceled my subscription. However, today I received a “payment failed” notification and realized that a new subscription had been started automatically — ...
On March 4, 2025, Adobe charged 10,051 ₺ to my credit card without my knowledge or consent. I did not renew the product this year, and I do not have an active contract. I submitted a cancellation request on the same day to both my bank and Adobe. Despite this, I have not received any notification, m...
On September 3, 2025, I started a Photoshop subscription directly through Adobe’s official website, paying ₺549 for the first month via credit card. During this time, I only used the trial version of the application and never used the paid plan after it began. Today (October 9, 2025), I tried to ca...
Adobe increased my subscription fee from ₺106 to an unreasonable ₺689 without my knowledge or explicit consent and charged my credit card without authorization. This action clearly violates Consumer Rights and ethical business standards. The sudden price increase, executed without any prior notice o...
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