I have a subscription for the Adobe Acrobat app, but I noticed ₺36 was charged to my account last week, despite my membership not appearing in the Play Store. This morning, I also received a notification stating the payment could not be processed because of insufficient funds.
I cannot locate my subscription in the app, yet Adobe continues to attempt charges to my account. I want to contact customer support immediately to address this issue. I do not want my account to be charged monthly without a clear and active subscription. Please resolve this matter and provide clarity about my subscription status.
On September 22, 2025, I attempted to cancel my one-year Adobe Acrobat mobile subscription due to the high renewal cost. During the cancellation process, I was charged an early termination fee of over ₺400. However, the next day, the same amount was charged again from my account. Since I have alrea...
Last year, I purchased an Adobe Photoshop monthly subscription for a school project. Once my assignment was completed, I canceled the subscription—or so I thought. Despite confirming the cancellation, Adobe has continued to charge me ₺350 every month for a service I haven’t used in a long time. Wha...
I had an Adobe subscription plan that I used until February, paying around ₺60 per month. Suddenly, the plan price increased to nearly ₺300, so I canceled my subscription. However, today I received a “payment failed” notification and realized that a new subscription had been started automatically — ...
I previously signed up for the Adobe Express application but later canceled my subscription. However, for the past 5 months, Adobe has continued to charge my bank card (last 4 digits: 0937) with a foreign transaction of ₺238.80 each month. After canceling my subscription, I never used the app again...
For about three months, I’ve been trying to cancel my Adobe Creative Cloud subscription. When I attempt to cancel it through the website, the option to cancel does not appear on the plan details page during the payment step, which prevents me from ending my membership. Even though I never used the s...
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