Fastformation Ghosting Customer for One Year Following UK Company Formation

I paid Fastformation to form a company and handle director appointments in the UK. Although my company was incorporated, nearly a year has passed and they still have not provided my authentication code or completed the director appointment. Without this auth code, I cannot perform any official business for the company, which is also stalling my UK visa application and travel plans.

I paid £300 for this service via bank transfer. Since then, I have repeatedly tried reaching out to the company by phone, email, website forms, and every other available channel, but I have received zero response and cannot get in touch with anyone.

I demand that Fastformation urgently send me my company’s authentication code and provide a clear status update on the director appointment. They must either fully complete these services immediately or take appropriate action to resolve my issue.