Turkcell and Life360 Ignore Support Requests After Unauthorized $5 Fee

I previously purchased a one-time subscription for the Life360 app through my Turkcell line, and I never gave authorization to renew it after it expired. On July 31, 2026, at around 3:40 PM, a $5 Life360 subscription renewal fee was charged to my line via mobile payment without my knowledge or consent.

They provided no prior notification or request for approval during this transaction. Even though this line belongs to me, I do not accept having my subscription renewed and charged without my permission. I tried reaching customer support for both Life360 and Turkcell, but I could not get in touch with anyone.

I demand the immediate cancellation of this unauthorized subscription renewal and a full refund of the $5 charged to my account. Furthermore, I request that no future renewals or paid subscription charges for Life360 or any similar services be processed on my line unless I explicitly request and approve them.