Adobe completely misled me. I downloaded a free trial version of one of their products just to test it out. At no point was it made clear that I would be automatically charged if I didn’t cancel in time—or that canceling would come with such a massive penalty.
When I realized they had withdrawn money from my card without notice, I immediately tried to cancel my subscription. To my shock, I was told there would be a ₺2400 early termination fee. I had no choice but to shut down my entire bank card just to prevent further unauthorized charges.
Adobe's system makes it easy to sign up, but intentionally difficult to cancel, especially for international users. The lack of clear communication and hidden terms is unacceptable. I never intended to commit to a paid plan, and now I’m being financially punished for simply trying out a product.
I demand that Adobe reverse the unauthorized charge, cancel my subscription without penalty, and revise their process to make cancellation and pricing terms transparent from the start. This has been a frustrating and costly experience, and I will not stay silent about it.
I started an Adobe trial and entered my card details as required. However, I never received any notification that the trial had ended, and nearly ₺500 was charged to my account without my consent. As a student, this unexpected expense is a significant burden. To make matters worse, I attempted to c...
On September 3, 2025, I started a Photoshop subscription directly through Adobe’s official website, paying ₺549 for the first month via credit card. During this time, I only used the trial version of the application and never used the paid plan after it began. Today (October 9, 2025), I tried to ca...
I originally subscribed to Adobe's annual plan on May 23, 2024, thinking I could manage it on my terms. However, on May 22, 2025, my subscription was automatically renewed without my permission, and I received no notification about any price increase or upcoming charges. When I attempted to cancel ...
I had an Adobe subscription plan that I used until February, paying around ₺60 per month. Suddenly, the plan price increased to nearly ₺300, so I canceled my subscription. However, today I received a “payment failed” notification and realized that a new subscription had been started automatically — ...
Comments