"Thanks"
I deposited 5,000 INR into my 1win account on December 11 at around 5:00 PM using Google Pay (UPI). The amount was successfully deducted from my bank account, but it was not credited to my 1win balance. I contacted 1win customer support regarding this issue, and they created a support ticket ID. Ho...
"Support investigated and found that the live settlement service had briefly stopped updating cash-out values for certain markets. After restarting the module, the cash-out option became available again and functioned normally. They apologized for the disruption and applied a small goodwill credit to my account."
I am experiencing a problem with the cash-out feature on my 1win account. On 10/12, while I had an active bet, I tried to use the cash-out option, but...
I am a user from India and have been using my 1win account on iOS. On 24 November 2025, my game account (ID: 33549421) was suddenly blocked without an...
I made a withdrawal request of 2,500 from my 1win.in account on 11/12/2025 at 10:39 to my State Bank of India account. In the 1win.in system, the withdrawal status appears as “success”, but the money has not been credited to my bank account. I contacted 1win.in customer support about this problem, t...
"Support reviewed the issue and confirmed that a temporary overload on the video delivery servers caused delays in streaming and forced the system to downgrade the quality. After rerouting the traffic, the videos played smoothly again. As compensation, they provided a small bonus and notified me once full performance was restored. The response was quick, clear, and helpful."
I use 1win to watch highlight videos of recent matches, but for the last 5 days the streaming has been severely problematic. When I try to watch the h...
"Thnx "
I am writing to report a problem with my withdrawal on 1win. I requested a withdrawal of 10,000 Rs via IMPS on 5th December, and even after more than 24 hours the amount has still not been credited to my account. I contacted 1win customer support and was only told to wait, without any clear explanat...
"Thank you "
Today at around 12:15, I made a UPI payment of 300 INR via PhonePe to deposit into my 1win account, but the amount has not been credited. The payment went through successfully on my side, and the transaction shows as completed in PhonePe with the UPI transaction ID T2512060015126276198870. After not...
I am a user of 1win Aviator and I have been trying to change the email address or mobile number linked to my account since 16/11/2025. I contacted 1win support via email for this request, but the issue is still not resolved. In their reply, support only told me that they are talking to the technical...
I am writing regarding a failed deposit from Paytm to the 1win app that has not been resolved for several days. On 1 December, I made a deposit of ₹1500 from my Paytm account in India to my 1win account. The transaction shows as successful on Paytm’s side, and the UTR number for this payment is 3931...
I have been using 1win from South Africa for a long time and recently won R1200 on the crash game. On 30 October 2025 at around 5:45 pm, I requested a withdrawal of this amount via Instant EFT in ZAR, which was then converted to dollars on the platform. Despite this, the withdrawal has still not bee...
On November 28, I submitted a withdrawal request on the site called 1Win, but the payment was never sent to my account. Later on, the site reloaded the money back into my balance, bringing it to $96, so I submitted another withdrawal request — but that request also never went through. I contacted l...
I am writing regarding a withdrawal issue I am experiencing with the 1win app. On 2 December, I requested a withdrawal of 46,000 Indian Rupees from my 1win account to my Union Bank account in Bangalore, Karnataka. Although more than 24 hours have already passed, the withdrawal is still pending and t...
I had been using my 1win casino account actively when it was suddenly blocked about 16 hours ago without any prior warning or clear explanation. At the time my account was blocked, there was a balance of approximately 32,000 in it, and I have not been able to access this money since the block. After...
I am writing to report a serious issue I am experiencing with 1win regarding a betting withdrawal that is marked as successful but has not been credited to my bank account. On 2 December at around 10:00 pm, I requested a withdrawal of approximately 5,000 rupees via bank transfer to my Union Bank of ...
I made a withdrawal request of ₹50,000 from my 1win account via IMPS to my Axis Bank account on 30 November 2025 at around 10:03 PM. In the 1win system, this withdrawal is marked as “successful”, but the amount has still not been credited to my bank account even after more than 72 hours. I contacted...
On November 28, 2025, at 14:56, I deposited $48 into the 1win gaming site using İş Bankası. Since my last name had changed due to marriage, I unintentionally made the payment using my new last name registered at the bank—just as I had done before—without realizing it. However, the amount never appea...
On November 30, 2025, at 23:02, I submitted a $50 withdrawal request from my 1win account (ID: 9506978). However, this request—along with the other two withdrawal requests I submitted over the past two days—has been repeatedly canceled by the system, and the money is still showing in my 1win balance...
On November 30, 2025, at 15:53, I submitted a withdrawal request of $696 from my 1win gaming account. Although the transaction appears as “successfully completed” in the payment section of the site, the money has not been deposited into my Yapı Kredi bank account. I completed the transaction throug...
I am a regular client of 1win and my account with ID 331364*** was blocked on 1 December 2025, after I completed the verification process with my ID. Some years ago I had already verified my account, and this time, after verification, my account was suddenly suspended on the grounds of having multip...
I made a withdrawal request of ₹2,400 from my 1win account via IMPS in India, and it has been delayed for around 12 hours without being credited to my bank account. I contacted 1win customer support about this delay, and they told me to contact the email support team, but I have not received any res...
1win is a member of Xolvie for 4 years. 