1win 50000 INR IMPS Withdrawal Marked Successful But Not Credited
I made a withdrawal request of ₹50,000 from my 1win account via IMPS to my Axis Bank account on 30 November 2025 at around 10:03 PM. In the 1win system, this withdrawal is marked as “successful”, but the amount has still not been credited to my bank account even after more than 72 hours. I contacted 1win customer support about this issue, and they asked me to provide my bank statement, which I have already shared with them. Despite this, the money has not been credited. My Axis Bank has also confirmed, and my statement clearly shows that no such ₹50,000 IMPS credit has been received or is pending for that date. I request that this issue be resolved urgently by either immediately crediting ₹50,000 to my Axis Bank account or refunding the same amount back to my 1win wallet, along with clear written confirmation of the final status of this transaction.
Hello! This withdrawal has been successfully processed and sent to the specified details. If your bank still does not show the receipt, additional information will be required. Please provide a screenshot of the bank's response confirming the absence of the deposit, as well as an account statement for the period from the withdrawal date to the current date to the support chat. These materials will allow us to refer the situation for re-checking and open a new ticket to clarify the details. After receiving the data, our specialists will continue to analyze the transaction.
