I am writing regarding a failed deposit from Paytm to the 1win app that has not been resolved for several days. On 1 December, I made a deposit of ₹1500 from my Paytm account in India to my 1win account. The transaction shows as successful on Paytm’s side, and the UTR number for this payment is 393135996205. However, even after 5 days, the ₹1500 has neither been credited to my 1win account nor refunded back to my Paytm balance or bank. I have contacted support several times, but I keep receiving the same repeated responses without any concrete solution or final outcome. Paytm states that the transaction was successfully sent, yet 1win has still not reflected this deposit, and I am left without my money or any clear update. I request that this issue be investigated urgently and that my ₹1500 either be immediately credited to my 1win account or refunded back to my original payment source without any further delay.
I am writing to report a serious issue I am experiencing with 1win regarding a betting withdrawal that is marked as successful but has not been credited to my bank account. On 2 December at around 10:00 pm, I requested a withdrawal of approximately 5,000 rupees via bank transfer to my Union Bank of ...
On October 11, 2025, at 5:15 PM, I submitted a withdrawal request of ₹1500 from my 1win account using the bank transfer method. Although 36 hours have passed and the system shows my withdrawal as “successful,” the funds have still not been credited to my bank account. This is the first time I’ve enc...
I deposited an amount of 14,000 into my 1win account using Paytm, and I provided the UTR number as proof of the successful transaction. It’s been over a week now, and despite reaching out to the support team multiple times and submitting a request as instructed, I still haven’t received the funds in...
I deposited 5,000 INR into my 1win account on December 11 at around 5:00 PM using Google Pay (UPI). The amount was successfully deducted from my bank account, but it was not credited to my 1win balance. I contacted 1win customer support regarding this issue, and they created a support ticket ID. Ho...
I deposited Rs. 5000 in 1Win, but it was not credited to my gaming balance instead. I attempted to contact 1win support team, and they asked me to send the screenshot/transaction details from the app I used to deposit the funds, which I did. However, I have not received any communication from the 1W...
