I recently completed my KYC verification on 1win using my PAN card. The PAN card I uploaded has a very thin line on it, but it is an officially valid document and has always been accepted for government verifications. After the verification process, my profile was shown as OK, but I then received a message saying that my documents are “broken”. Due to this, my withdrawals have been stopped, even though my PAN card is valid and readable. I have already emailed 1win support about this issue but have not received any response so far. I request that you review my PAN card again, accept it as a valid document, and either approve my KYC or allow me to re-submit my KYC documents, so that my account can be fully verified and my withdrawals can be resumed without further delay.
I can’t verify my account because my identity verification was declined, and they are not resolving my problem. I emailed the 1win app support and technical team, but they still haven’t fixed my identity verification issue. Please resolve this problem as soon as possible, because without verificatio...
I am having a Gmail ID verification problem on 1win and cannot withdraw my money. Please help me. How can I complete the verification? I am unable to withdraw my funds because the verification is still incomplete. If any documents are required, please let me know—I have all the necessary documents r...
My withdrawals of 1,200 and 2,500 are still pending with 1win. I am a VIP customer, and after they requested that I complete the KYC process, I did so...
I have never had any issues with 1win before, but today, I experienced a serious problem. My withdrawal request was approved and marked as transferred, yet the money never arrived in my account. I have checked multiple times, and there is no sign of the funds. I am reaching out to the 1win support ...
It’s been 9 days since I requested a withdrawal from 1win, and I’m still waiting for my money. When the funds didn’t arrive, I contacted customer service and was told there was a system issue and I should wait 48 hours. I waited, but nothing happened. After following up again, I was asked to provid...
