I had been using my 1win casino account actively when it was suddenly blocked about 16 hours ago without any prior warning or clear explanation. At the time my account was blocked, there was a balance of approximately 32,000 in it, and I have not been able to access this money since the block. After noticing that my account had been blocked, I contacted 1win customer support, but I have not received any response or explanation about the reason for the block or the status of my balance. This situation is causing serious concern because my funds are stuck in the account and I have no information about what is happening. I request that my 1win casino account be urgently reviewed, that the block be lifted or at least that my balance of 32,000 be paid to me, and that I be given a clear written explanation of the reason for the account block.
I deposited money into my 1Win account expecting to play immediately, but the funds never appeared. What’s worse, I received no refund either. This isn’t the first time I’ve experienced this issue on 1Win’s casino platform—it’s happened multiple times now. Still, nothing gets resolved. Each time, I...
I am a user from India and have been using my 1win account on iOS. On 24 November 2025, my game account (ID: 33549421) was suddenly blocked without an...
My 1win account is still inaccessible, and I don’t understand why it hasn’t been unblocked yet. Please resolve this issue as soon as possible. All my money is in my 1win account, and I need access to it urgently. I kindly request you to remove the block and allow me to log in again. Please reply as ...
I requested a withdrawal from my 1win account to my bank at 6:37 AM on December 15, 2025. The amount I tried to withdraw was 392,000 VND, approximately 15 dollars. Although 48 hours have already passed, the money has still not been credited to my bank account, and the withdrawal is taking much longe...
