I am a regular client of 1win and my account with ID 331364*** was blocked on 1 December 2025, after I completed the verification process with my ID. Some years ago I had already verified my account, and this time, after verification, my account was suddenly suspended on the grounds of having multiple accounts, and my balance of 7200 Rs was taken. I do not find it fair that my funds have been taken in this way, especially as a long‑time client, and I feel this situation creates a serious doubt about the reliability of the platform. If there was any issue regarding multiple accounts, I should have been clearly informed and given a chance to resolve it instead of losing my money. I request that my 7200 Rs be immediately returned to my account or paid back to me without any further delay, and that a clear explanation be provided as to why my verified account was blocked and my balance confiscated.
I am a user from India and have been using my 1win account on iOS. On 24 November 2025, my game account (ID: 33549421) was suddenly blocked without an...
I have been facing a verification problem with 1win for about two months, which is preventing me from withdrawing my money. I submitted my Aadhaar card for verification, but it was rejected, and my account has not been properly verified since then, even though this document belongs to me. My 1win ac...
My 1win ID is 321359***, and I haven’t received my withdrawal in my bank account. On November 4 at 8:06 a.m., one of my withdrawals got stuck. I made four withdrawal requests of ₹50,000 each, but only three were successfully credited. I’ve already submitted three tickets about this issue, but I have...
I had been using my 1win casino account actively when it was suddenly blocked about 16 hours ago without any prior warning or clear explanation. At the time my account was blocked, there was a balance of approximately 32,000 in it, and I have not been able to access this money since the block. After...
I deposited money into my 1win account, but the balance has not been credited. If I had known the platform was this unreliable, I would never have sent any money. Despite contacting customer support multiple times, the issue remains unresolved. Customer representatives mentioned something about mul...
