1win ID Blocked After Verification - Confiscated Balance

Vitul · 2025-12-01T15:17:44+03:00

I am a regular client of 1win and my account with ID 331364*** was blocked on 1 December 2025, after I completed the verification process with my ID. Some years ago I had already verified my account, and this time, after verification, my account was suddenly suspended on the grounds of having multiple accounts, and my balance of 7200 Rs was taken. I do not find it fair that my funds have been taken in this way, especially as a long‑time client, and I feel this situation creates a serious doubt about the reliability of the platform. If there was any issue regarding multiple accounts, I should have been clearly informed and given a chance to resolve it instead of losing my money. I request that my 7200 Rs be immediately returned to my account or paid back to me without any further delay, and that a clear explanation be provided as to why my verified account was blocked and my balance confiscated.

1win

Hello! Based on the results of the review, the account has been blocked in accordance with clause 9.7 of the rules. We adhere to the established terms of service and expect the same from our users, so decisions are made solely on the basis of data recorded by the system. The measure was applied following the review, and its validity has been confirmed by internal procedures.

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I am having difficulties with the verification process of my 1win account. How can I get help?

2 Comments

64 Complaints

1win keeps requesting additional data or rejecting verification without explanation, even though I have sent all the required documents. How can I solve this problem?

55 Complaints