I am a user from India and have been using my 1win account on iOS. On 24 November 2025, my game account (ID: 33549421) was suddenly blocked without any reason or explanation. When I tried to log in, I did not receive any clear error message or justification, and my access to the account was completely restricted. At the time my account was blocked, I had 21,000 pending in my game account balance. After noticing the block, I tried to contact 1win account support, but I have not received any response so far. Not getting any information about the reason for the block and not being able to access my balance is causing me serious concern. I request that my game account with ID 33549421, belonging to me as an Indian user, be urgently reviewed and reopened, and that my access to the pending 21,000 in my balance be restored. If there is any allegation or reason for blocking, I also expect a clear, written explanation to be provided.
I am a regular client of 1win and my account with ID 331364*** was blocked on 1 December 2025, after I completed the verification process with my ID. Some years ago I had already verified my account, and this time, after verification, my account was suddenly suspended on the grounds of having multip...
I had been using my 1win casino account actively when it was suddenly blocked about 16 hours ago without any prior warning or clear explanation. At the time my account was blocked, there was a balance of approximately 32,000 in it, and I have not been able to access this money since the block. After...
I am writing regarding a withdrawal issue I am experiencing with the 1win app. On 2 December, I requested a withdrawal of 46,000 Indian Rupees from my 1win account to my Union Bank account in Bangalore, Karnataka. Although more than 24 hours have already passed, the withdrawal is still pending and t...
I am writing to report a serious issue I am experiencing with 1win regarding a betting withdrawal that is marked as successful but has not been credited to my bank account. On 2 December at around 10:00 pm, I requested a withdrawal of approximately 5,000 rupees via bank transfer to my Union Bank of ...
I am writing regarding a failed deposit from Paytm to the 1win app that has not been resolved for several days. On 1 December, I made a deposit of ₹1500 from my Paytm account in India to my 1win account. The transaction shows as successful on Paytm’s side, and the UTR number for this payment is 3931...
