On November 26, I saw a campaign on the Starbucks mobile app stating that if I set Yandex as my default search engine for three days, 15 stars would be added to my Starbucks account. Even though I fully met the campaign requirement, the promised 15 stars were never credited to my account.
When I contacted Starbucks, they told me they are only responsible for the loading process after a campaign code is issued, and that I needed to receive a code first. However, I cannot reach Yandex through any channel regarding this campaign; their website constantly redirects me, and I cannot find a real point of contact or a clear solution. As a result, I spent time participating in a campaign I trusted, yet received none of the benefits I was promised.
I request that the campaign code required to load the 15 stars be provided to me, and that the entire process be handled transparently, clearly, and without causing unnecessary effort for users.
I participated in the Starbucks–Yandex 15-star promotion on December 1, 2025. Even though I fulfilled all of the conditions exactly as stated in the campaign rules, three days have passed and the stars have not been added to either my Starbucks card or my account. When I checked other complaints, I...
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I participated in the Yandex Tod membership campaign, and even though I qualified for the membership by using the service for three days, no membership has been activated for me as of today. Despite fulfilling all the campaign requirements, the failure to activate my membership has caused me inconve...
On November 20, 2025, as part of the Yandex Navigate campaign, I set Yandex as my default search engine and saw an on-screen message confirming that my participation was approved and that $2 would be added to my Istanbulkart within one week. However, even though the stated period has passed, no bala...
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