On November 20, 2025, as part of the Yandex Navigate campaign, I set Yandex as my default search engine and saw an on-screen message confirming that my participation was approved and that $2 would be added to my Istanbulkart within one week. However, even though the stated period has passed, no balance has been added to my Istanbulkart with the number 6370 6001 4865 6768.
During this process, I did not receive any communication from either Yandex or Istanbulkart regarding a campaign cancellation, additional conditions, or a possible error. I also have not yet contacted customer service. Even though I completed all the required steps correctly, I am experiencing a problem because the promised promotion has not been deposited into my account.
I request that Yandex Navigate and the relevant campaign department verify my participation and load the promised $2 onto my Istanbulkart without further delay, and that I be given a clear explanation for the cause of this delay, if any.
On November 23, 2025, as part of the Yandex Navigate campaign, I set Yandex as my default search engine. On the screen, I saw a confirmation stating that my participation in the campaign was approved and that $2 would be loaded onto my Istanbulkart within one week. Despite this, no balance has been ...
Brand: Yandex Service: Yandex Disk – “Use for 3 days, get 5 GB” campaign Account: y***************@gmail.com Location: Turkey / Şanlıurfa Date & duration: Since November 10 — completed 3 days, but 5 GB has not been added Issue: I used the service for the required amount of time according to the “Us...
On November 22, I participated in the Yandex search engine campaign that offered a 3-month Tod membership for setting Yandex as the default search engine. Although the campaign stated that a Tod membership code would be sent to me, no code has been delivered even though time has passed. I have not ...
I participated in the Starbucks–Yandex 15-star promotion on December 1, 2025. Even though I fulfilled all of the conditions exactly as stated in the campaign rules, three days have passed and the stars have not been added to either my Starbucks card or my account. When I checked other complaints, I...
As part of Yandex’s “Yandex Tod” campaign, I called Yandex from my Türk Telekom line on three consecutive days during the month of August. Even though I fully met the campaign requirement of “calling three days in a row,” I did not receive any code. I was expecting to receive a code for 3 months of...
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