I’m extremely frustrated with Western Union’s handling of international money transfers, specifically a recent transacti...on from Germany. A family member sent me money from Germany to Turkey, and while the funds were successfully debited from the sender’s bank, I’ve been unable to receive the money o
Please remove the restriction on my Western Union account in Türkiye. I am unable to withdraw money that was sent to me ...through your service. This has been an incredibly frustrating experience, especially since I’ve always found Western Union to be reliable—until now. For reasons unknown to me, a s
I’m writing to urgently request the removal of an unexpected restriction on my Western Union account in Türkiye. I recen...tly had money sent to me through your service, but I was shocked to find out I’m no longer able to withdraw the funds. This is the first time I’ve ever encountered an issue with We
I used to easily complete Western Union transactions through bank applications, but now the process has become incredibl...y frustrating. Withdrawing money has turned into a nightmare. A few months ago, I tried to collect €5,000 sent to me through Western Union. I visited multiple banks and Western Un
I received a money transfer via Western Union from abroad, but when I went to collect it, they refused to release my fun...ds. They claimed that the sender must call customer service for verification before I can access my own money. This makes absolutely no sense—the sender has already paid in cash,
I live in Germany and recently sent money via Western Union to my Akbank account in Turkey. However, when I try to colle...ct the money through Akbank Mobile, I receive an error message stating that the selected currency does not match the transfer details and that I should check and try again. I have
I went to Koçtaş Western Union to collect a euro transfer, but they refused to give me my money in euros, claiming they ...had none available. Instead, they offered to pay me in dollars, but at an extremely unfair exchange rate of ₺37 per dollar, causing me to lose ₺800 in the process. After speaking
Last month, I couldn’t receive my money through Western Union. Even though my account has plenty of available quota, it ...keeps saying 'quota full.' I don’t want to keep facing this issue—when money is sent to me, I should be able to withdraw it without any problems. I’m really tired of this situation
I recently received a foreign currency transfer to my account from abroad and went to Western Union to withdraw it. I ex...plained the situation to the staff, but they told me I could only receive the money in Turkish Lira, not in the original foreign currency. I tried another branch, but I got the sam
I regularly receive money through Western Union, but for the past two months, every time I try to collect the funds, I e...ncounter different errors, and I’m unable to receive my money. I’ve also tried going to various banks, but the same issue persists. Despite charging substantial fees for transfers,
We received a transfer from Kansas, USA, but since yesterday, we’ve been unable to collect the money due to a system out...age. Whether we go to the bank or a Western Union office, the same "system down" issue persists. The error code E0414 appears, but no one seems to know what it means. When we conta
Hello there, a family member of mine sent me some cash from Norway through Western Union, and I'm currently in Montenegr...o. I'm having trouble withdrawing money using my mobile banking app. It's not letting me proceed with the transaction. Is there a delay in the transfer, or could there be another p
I tried to transfer money from my Yapı Kredi account as I always do. However, the page logged me out and said the inform...ation was incorrect. I exited the app without completing the transfer. Later, when the recipient checked the transfer in the Western Union app, it showed a message saying "Congratu
I had money sent to me from Turkey to the United States via Western Union. When I went to collect it, the system did not... allow me to withdraw the funds. I tried to cancel the transfer, but it showed the money had already been withdrawn. I am unable to find anyone to address this issue. Please resolv
Today, my friend received 200 Euros from France via Western Union. We went to an agent in Esenyurt Meydan, and a young e...mployee attempted to process the transaction. However, we encountered an error. The system mentioned something about an MTCN, which we didn’t understand. We contacted customer serv
On July 8, 2024, I received $500 via Western Union from Kuwait with MTCN code 773-945-14. I initially went to Trabzon Me...rkez PTT, where they said they had no dollars available. Then I went to Ziraat Bank, which reported the transaction as pending. Returning to PTT, they indicated the money had been
I have been using Western Union for years, and I went in to withdraw the $155 sent to me. The clerk asked, 'How much are... you withdrawing?' I replied, '$155,' and they said, 'We exchange dollars at 30₺.' I responded that I was not there to exchange dollars, but to receive my money in dollars. Then th
I received a money transfer through Western Union from the United States. However, when I went to collect the money, I w...as told it had already been withdrawn. I immediately contacted customer service, and they informed me that a case number had been opened, camera footage would be reviewed, and that
I received money from Western Union, but I couldn't withdraw it from the bank as it hadn't reached there. When I contact...ed Western Union, they informed me that the money had been transferred to the bank by them and the issue was with my bank. However, a file was opened for the unwithdrawn money, and
On June 11, 2024, I sent dollars from Uzbekistan to Turkey via Western Union. For two days now, the recipient has been u...nable to withdraw the money through mobile banking. When they called customer service, they were told it was a special transfer that needed to be collected at a branch. However, up
Hello there, I transferred funds from Switzerland to Turkey, but unfortunately, I am currently unable to withdraw the mo...ney. Western Union is displaying a message indicating that the transaction is not permitted. Can you please explain the meaning of this? Could you please address this matter as soo
I've been attempting to withdraw my Western Union funds using the MTCN code for more than three weeks, but unfortunately..., I'm still unable to access my money. Despite the sender's repeated assurances of fund availability for withdrawal, I am still encountering difficulties. I reached out to Western
I sent 5,000 Danish Kroner (approximately ₺22,000) through the Western Union from Denmark. Upon attempting to withdraw t...he funds in Turkey, the recipient encountered an error message. I returned to the branch to inquire, and they informed me that there was a system glitch. Later, they insisted that
"I would like to thank the Western Union customer service staff for their support during the process I went through as a result of my negative experience."
I'm dealing with a confusing issue involving Western Union and Albaraka Tür...k Bank. When I tried to withdraw the money I received from Western Union, I
