I sent 5,000 Danish Kroner (approximately ₺22,000) through the Western Union from Denmark. Upon attempting to withdraw the funds in Turkey, the recipient encountered an error message. I returned to the branch to inquire, and they informed me that there was a system glitch. Later, they insisted that the money had been taken out of the bank, despite no evidence of a withdrawal. I've been instructed to wait for 20 days, but when I inquired about the source of the withdrawn funds, they refused to give me a response. I'm in dire need of assistance!
On June 11, 2024, I sent dollars from Uzbekistan to Turkey via Western Union. For two days now, the recipient has been unable to withdraw the money through mobile banking. When they called customer service, they were told it was a special transfer that needed to be collected at a branch. However, up...
I’m extremely frustrated with Western Union’s handling of international money transfers, specifically a recent transaction from Germany. A family member sent me money from Germany to Turkey, and while the funds were successfully debited from the sender’s bank, I’ve been unable to receive the money o...
I'm a new customer with Western Union. I tried to send €500 from Germany to my bank account in Turkey. The transaction wasn't approved, and I was told I needed to speak with upper management. I've called 20 times but haven't gotten any results. Customer service representatives keep offering differen...
I made a money transfer through Western Union at a local branch, and I was assured that the funds would be delivered to the recipient's account within 15 minutes. However, three days later, the money is still stuck in Turkey and has not reached the destination. Despite completing the process correc...
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