I recently received a foreign currency transfer to my account from abroad and went to Western Union to withdraw it. I explained the situation to the staff, but they told me I could only receive the money in Turkish Lira, not in the original foreign currency. I tried another branch, but I got the same response. I even visited my bank, and they directed me back to Western Union. In the end, I couldn't withdraw my money. How can I receive the funds in the foreign currency that was sent? I need a solution for this issue as soon as possible.
On June 11, 2024, I sent dollars from Uzbekistan to Turkey via Western Union. For two days now, the recipient has been unable to withdraw the money through mobile banking. When they called customer service, they were told it was a special transfer that needed to be collected at a branch. However, up...
I made a money transfer through Western Union at a local branch, and I was assured that the funds would be delivered to the recipient's account within 15 minutes. However, three days later, the money is still stuck in Turkey and has not reached the destination. Despite completing the process correc...
I live in Germany and recently sent money via Western Union to my Akbank account in Turkey. However, when I try to collect the money through Akbank Mobile, I receive an error message stating that the selected currency does not match the transfer details and that I should check and try again. I have...
Western Union pays me in Euros. However, when I visit WU branches, they demand on paying me in Turkish Lira, saying that Euros are not accessible. It is a covert commission system. They try to offer me a lower exchange rate. And we have already paid the commission to WU! This occurs at several branc...
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