I received a money transfer through Western Union from the United States. However, when I went to collect the money, I was told it had already been withdrawn. I immediately contacted customer service, and they informed me that a case number had been opened, camera footage would be reviewed, and that it was likely an error. They assured me the money would be refunded.
The initial timeframe given was 15 days, but it has now been two months. This process has been ongoing since May, and when I called today, they told me the money had been withdrawn and they couldn't help me further. I promised them that without any camera footage, documentation, or receipt, I wouldn't let this go.
I'm determined to spend five times the amount sent to pursue this case. I feel humiliated in front of my fiancé, and starting Monday, I'll be filing complaints everywhere possible. Not only have they taken my money, but they've also put me in a position where I feel accused of theft.
I received a money transfer from abroad through Western Union, but I have been completely unable to access the funds. The system shows that the transaction is still “under review” and not approved, even though I was told it would be resolved within three business days. It has now been four days, and...
On February 3, 2020, I sent a total of 500 euros abroad via Western Union. Surprisingly, the funds were never delivered to the intended recipient. Western Union has not responded to my numerous phone calls and emails, and my money remains unrecovered. I've filed complaints everywhere I could think o...
Hello, I am extremely frustrated with Western Union’s refund process. A transaction was canceled and marked as refunded, but despite several days passing, I still haven’t received my money. I’ve gone back and forth between the branch and Western Union’s customer support, and all I get is being bounc...
Hello everyone. On March 25, 2024, I made a payment using Western Union. Even though the money was taken from my account, Western Union insists that they have not received the funds. Several complaint files have been initiated regarding the reimbursement of funds. Every single day, I find myself pat...
I used to easily complete Western Union transactions through bank applications, but now the process has become incredibly frustrating. Withdrawing money has turned into a nightmare. A few months ago, I tried to collect €5,000 sent to me through Western Union. I visited multiple banks and Western Un...
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