uMobix won’t cancel trial and still charges me — how can I stop auto‑renewal?

On 09.12.2025 at about 15:15, money was withdrawn from my Kaspi card for a subscription to uMobix services (photo, music, video, and games) without my clear consent and without my intention to use this subscription. I did not intend to subscribe to these paid services. When I contacted support, I...

I unsubscribed from emails and now I can’t log back in to cancel my subscription, yet uMobix charged me €50 without my permission. I also can’t change my password to log in again, and moreover I never agreed to be charged the full amount since this app is not helpful for me and I don’t have access t...

On 02/05/2025, I made a one-time payment of 40₺ on the Umobix website using my bank card. I never signed up for any subscription or recurring payment. However, starting the very next day, unauthorized withdrawals began from my account. On 03 May, 31 May, 28 June, 26 July, and 26 August, a total of 1...

I expected to be charged $1, but instead, I was charged $50 the very next day, and now they keep trying to charge me more. When I tried to delete my uMobix account, it would not let me, and it still shows that the subscription is active even though I canceled it. I want to report this to the local a...

I signed up for a trial membership on Umobix, expecting to evaluate the service before making any further commitment. However, when I decided to cancel, I couldn’t find any option on their system to end the subscription. There was no cancellation button, no settings menu—nothing that allowed me to s...

Umobix withdrew money from my account without my knowledge or approval. I never agreed to any ongoing subscription, and I certainly didn’t authorize these charges. I don’t want to use this service, and I’m absolutely not satisfied with it. I’ve been trying to cancel my membership, but there’s no cle...

I noticed a transaction labeled “umobix.com” on my credit card statement. When I researched it online, I found that the service is marketed as “Geofinder,” claiming to help track the location of children or loved ones for a one-time payment of ₺37. I accepted that charge expecting a simple location ...

My card has been charged twice through the Umobix platform without my knowledge or consent. This app poses a serious security risk and must be shut down immediately. I consider this message an official warning—this issue needs to be investigated by law enforcement. The most recent unauthorized tran...

Umobix withdrew ₺50 from my card without my permission or any active subscription. I never signed up for recurring payments, and I never agreed to be charged for anything beyond what I initially viewed. It’s completely unacceptable that this amount was taken from me without my consent. Why is money...

Umobix withdrew nearly ₺1,900 from my account without proper service or communication. I emailed them immediately requesting cancellation and a refund, but I haven’t received any response—not even in my spam folder. The app doesn’t function at all, and I’m being charged for something that doesn't wo...

Hello, I was expecting a $1 transaction through the Umobix.com site, but to my shock, two large charges were made to my card without my knowledge or approval—₺1,800 and ₺934. I never authorized these payments, and I believe my card information has been misused. What was presented as a simple $1 cha...

I was clearly shown a $1 charge when I interacted with the Umobix service, but instead, a significantly higher amount was withdrawn from my account—₺1,000+ without my permission. I never agreed to this extra charge, and it absolutely did not reflect what was stated during the process. This unauthor...