On 09.12.2025 at about 15:15, money was withdrawn from my Kaspi card for a subscription to uMobix services (photo, music, video, and games) without my clear consent and without my intention to use this subscription. I did not intend to subscribe to these paid services.
When I contacted support, I received a standard reply stating that for a faster refund, I should contact the service provider directly through the link and request a refund. This does not solve my problem, because the money has already been taken from my Kaspi card, and I do not want any further withdrawals.
I request that this uMobix subscription be completely cancelled and that the amount debited today be fully refunded to my Kaspi card. I also ask that such charges from Umbix not be made from my card in the future.
Will they return the money to my card?
On September 16, 2025, at 8:30 p.m., a charge of ₺2,121.48 was withdrawn from my card by Umobix, even though I have no membership or subscription with them. The last four digits of my card are 3501. This transaction took place completely without my knowledge, and I have never opened any account or a...
Umobix withdrew ₺50 from my card without my permission or any active subscription. I never signed up for recurring payments, and I never agreed to be charged for anything beyond what I initially viewed. It’s completely unacceptable that this amount was taken from me without my consent. Why is money...
Umobix withdrew money from my account without my knowledge or approval. I never agreed to any ongoing subscription, and I certainly didn’t authorize these charges. I don’t want to use this service, and I’m absolutely not satisfied with it. I’ve been trying to cancel my membership, but there’s no cle...
I recently discovered that Umobix withdrew approximately 3,800₺ from my account even though I never made any transaction or authorized any payment through their app. This charge happened completely without my knowledge or consent. I find it unacceptable that money can be taken from my account in th...
Umobix charged ₺1,800 from my account without my knowledge or consent. I have never signed up for a subscription, never created an account, and have not even accessed their website. Yet, somehow, this unauthorized transaction was processed, and my money was taken. This is a serious breach of trust ...
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