uMobix Subscription Cancellation and Data Deletion Request

On 09.12.2025 at about 15:15, money was withdrawn from my Kaspi card for a subscription to uMobix services (photo, music, video, and games) without my clear consent and without my intention to use this subscription. I did not intend to subscribe to these paid services. When I contacted support, I...

On September 16, 2025, at 8:30 p.m., a charge of ₺2,121.48 was withdrawn from my card by Umobix, even though I have no membership or subscription with them. The last four digits of my card are 3501. This transaction took place completely without my knowledge, and I have never opened any account or a...

I was clearly shown a $1 charge when I interacted with the Umobix service, but instead, a significantly higher amount was withdrawn from my account—₺1,000+ without my permission. I never agreed to this extra charge, and it absolutely did not reflect what was stated during the process. This unauthor...

I signed up for a trial membership on Umobix, expecting to evaluate the service before making any further commitment. However, when I decided to cancel, I couldn’t find any option on their system to end the subscription. There was no cancellation button, no settings menu—nothing that allowed me to s...

Umobix withdrew nearly ₺1,900 from my account without proper service or communication. I emailed them immediately requesting cancellation and a refund, but I haven’t received any response—not even in my spam folder. The app doesn’t function at all, and I’m being charged for something that doesn't wo...