I'm traveling on a Turkish Airlines flight and want to ensure I'm well-informed about items prohibited in both cabin baggage and checked luggage. What items are restricted from being carried in cabin baggage?

While handling online ticket transactions at Istanbul Airport, I did not come across any notice that bags would not be accepted. On June 27th, I had tickets for myself, my two children, and three others for the Istanbul/Mus flight. To make things easier for me, I ensured that my bags contained only ...

I experienced a baggage problem with Turkish Airlines. I bought flowers and chocolates for my wife, a hairpin for my daughter, and a small water gun for my son, which he really wanted. I packed these items into a small box. I sent my suitcase ahead to the plane and wanted to carry this small gift bo...

On May 23rd, around 14:00, while passing through passport control to board a flight to Belarus, I was asked to open my suitcase. Inside, I had my personal belongings, including my suits. The police confiscated them, saying I couldn't take them through. Did they have the right to do this? There were...

On our Basel (Mulhouse) - Istanbul flight with Turkish Airlines (Anadolu Jet) TK853 scheduled to depart at 14:15 on March 18, 2024, the boarding gate was supposed to be declared at 13:35, with departure planned for 14:15. However, at 13:30, Turkish Airlines announced our names at Mulhouse Europort a...

Hello, At Istanbul Airport, during the security check, I handed over my deodorant, hair spray, and perfume from my bag to the staff. The staff mentioned that if I checked in my luggage, I could take these items back into my bag. Due to urgency, I said they could dispose of them. When I arrived at ...

I had a ticket for the 05:45 Gaziantep-Dalaman flight. Despite including my pet in my ticket and having all vaccinations up to date, I was informed during check-in that my pet could not be accepted on the flight because its cage was not a hard cage. However, when I reviewed Turkish Airlines' Pet Tra...

Hello, on my flight from Prague to Istanbul with PNR: R7R37K, the boarding staff at Prague airport informed me that my cabin-sized luggage would not be allowed on the plane and would be sent to the cargo hold. Despite my insistence that my luggage was cabin-sized, they displayed indifferent attitude...

On January 7th at 01:45 AM, I had a flight with Turkish Airlines to Tabriz, Iran. Around 11:00-12:00, I went to the G29 counter to check in my luggage and my dog. My documents were complete: 1- Vaccination card with all vaccinations done, 2- Rabies vaccine over 30 days old, 3- Approval from the Mini...

Dear Sir/Madam, I am M*** G***, and I am writing to express my deep disappointment regarding my attempt to board Turkish Airlines Flight TK2238 on 02.01.2024. Unfortunately, the experience I had has left me profoundly dissatisfied. I followed the guidance provided by the customer representative, ...

On December 15, 2023, I decided to travel with my pet on the Istanbul-Ankara flight. Before purchasing the ticket, I called customer service at least three times to confirm whether the standard cat carrier would be allowed on the plane and received approval. After obtaining the cat's ticket and appr...

On December 12, 2023, I purchased a ticket from Turkish Airlines to travel from Istanbul to Toronto. My wife, myself, and our cat will be traveling. The ticket includes Turkish Airlines from Istanbul to Rome and then Air Canada from Rome to Toronto. However, I was informed that we have to pick up ou...

I called THY's call center before my flight to inform them that I would be traveling with my pet in a hard plastic carrier. The representative told me that as long as the carrier met the size requirements, it would be allowed on the flight. However, when I went to the counter at the airport, the sta...

Hello, I recently took my first flight with my 1.5 kg Maltipoo dog, who is 2 years old and never barks. Since he was very scared in his carrier, I decided to open it once to calm him down, and it was neither during takeoff nor landing. He did not bark or make any noise throughout the flight, he was ...

I want to share how THY caused me issues at the airport with my cats. First of all, know that you might get more accurate information by watching a YouTube video than from THY. Before my flight to America on September 26, 2023, I prepared my cats' documents according to the information provided by T...

During my flight from Erzurum to Gaziantep, with a stop in Ankara, I had a traumatic experience. I followed all of the steps required to have my cat accompany me on the flight. I had scheduled and paid for an appointment on July 5, 2023, to ensure compliance. However, a week before my flight, my res...

On August 5th at 14:00, I had a flight from Istanbul to Izmir. I arrived an hour before the flight and while checking in and handling my baggage, I had a painting with me. The staff member named Mr. Y** told me that I couldn't bring the painting on board. I suggested putting it in the baggage. My...

I contacted Turkish Airlines customer service to make a reservation for my pet in the cargo section for my Adana-Istanbul flight. Before purchasing my ticket, I wanted to check if there was space available for my dog in the cargo section. The lady at customer service informed me that she couldn't c...

Me, my husband and our baby bought a Baku-Ankara flight ticket on 05.07.2023 at 17:10. At 17:25 we passed the ticket office on the first floor. Then we went to the 3rd floor. During the check-in there, they said that the jams in our hand luggage cannot be taken into the hand luggage. And for this, t...

I had the most horrendous experience on June 24, 2023, when traveling with Turkish Airlines (THY) from Diyarbakır to İzmir, with a layover in Istanbul, accompanied by my family (my spouse and our 7-year-old, 7 kg Miniature Pinscher). Right from the start, the THY check-in staff in Diyarbakır began c...