I'm planning a family vacation, and our newborn baby is only a few weeks old. How can I travel with a newborn on a Turkish Airlines flight?

I booked a ticket for the Bodrum-Rize flight (via Istanbul) on October 6th, and although seat numbers were assigned beforehand, I received an email a day before the flight stating my 2-year-old baby had been moved to a different seat, away from the mother. When I called Turkish Airlines customer ser...

I just had a quite unpleasant experience with Turkish Airlines that made me quite angry. As a parent flying with little children, I anticipated the airline respecting the approved child-friendly zones. But I observed that patrons without children were being let to inhabit these areas, therefore nega...

Three days before our Antalya-Istanbul flight on Saturday, July 13, 2024, we received an SMS from Turkish Airlines informing us that the seat we booked with miles for our 5-year-old son had been reassigned away from us. We spent an hour trying to reach the call center. Should a 5-year-old child fly ...

My wife is scheduled to travel with our 4-month-old baby on a Turkish Airlines flight from Jakarta to Istanbul on July 5, 2024. It's a 12-hour journey, and we're being told that no bassinet seats are available. They're charging ₺3,500 for the seat but claim they don't have any bassinet seats. I requ...

We were informed that on the night of Tuesday, June 11, at 23:50, we could take our baby and our cabin-sized baby stroller to the entrance and exit of the tunnel on the Istanbul-Antalya TK2426 flight, as usual. However, there was a delay, and my 13kg baby was sleeping when the plane landed at 02:30....

A month ago, we purchased tickets from Turkish Airlines for the Gaziantep-Istanbul flight on June 11, 2024, at 20:25. Since we have a 5-month-old baby, we wanted to buy front seats (with more legroom) for comfort. We had previously flown the same route and were able to purchase these seats. However,...

On April 7th, we purchased extra legroom seats for our Ankara-Miami flight to travel comfortably with our 22-month-old baby. We paid an additional fee for this. However, upon boarding, we were informed that they could not provide a bassinet because our baby weighs over 11 kilograms. I had specifical...

I am a mother of twin babies. I had to travel as the sole guardian and, since I had to go from the district to the city center, I purchased my ticket after thoroughly questioning the customer representative. Upon arriving at the airport, I was confronted with an issue stating that I could not travel...

THY has deteriorated its service quality! No matter what topic you discuss with call center representatives or what information you seek, they always provide incorrect information, causing issues both before and during the flight! Passengers with babies are especially affected. You call to get infor...

Hello, I purchased tickets on 09.01.2024 for my spouse, myself, and our 44-day-old baby. The ticket details were for a flight on 25.01.2024, with flight code TK7702, departing from SAW at 00:10 and arriving at GYD at 03:55. On 18.01.2024, I was informed without any prior notice that the flight sc...

I purchased tickets for my wife and six-year-old child on THY. When I logged into the online system to select seats 24 hours before the flight, I saw that two seats were assigned together and one separately. As is known, additional fees are required for desired seats. Since we are traveling as a fam...

While traveling with my two children, ages three and six, I had a very frustrating experience with Turkish Airlines. I had reserved seats for us so that we could sit together, but the airline changed our seats several times. Worse, they assigned seats that separated my children from me, leaving them...

On September 2, 2023, we booked a round-trip flight on TK346 from Istanbul to Bishkek for our 5-month-old baby, 5-year-old son, and my wife. We specifically chose seats with extra legroom to accommodate a stroller. A week before the flight, we received an email stating that our outbound seats were c...

I had the worst experience of my life on a Turkish Airlines flight from Newark to Istanbul. I made dozens of phone calls and wrote many letters to no avail. THY customer relations department remained completely passive. To summarize briefly; From adding my newborn baby's ticket on me, not reflecting...