Trivago booking was cancelled without notice, what should I do?

Trivago doesn't handle bookings or changes, so you'll need to contact the booking site directly if your Trivago reservation was canceled without notice.

The company's contact information is in your confirmation email or in your payment history. You can also use Trivago's "Contacting the Booking Site" form to find their help page.

As soon as you find the right booking platform, you should contact them right away with the information of your reservation and say that the hotel cancelled without telling you.

If they don't answer right away, get all of your cancellation paperwork together and contact them again, this time pointing out that you had to cancel at the last minute and asking for a full return.

If that still doesn’t resolve the issue, file your complaint on Xolvie to bring attention to the issue.