Oğuz

Verified

Member since September 2020

Complaints

Trivago to Agoda Hotel Scam - Blueway Hotel Rejected My Booking

June 10, 2025 1:49 PM22

I booked a hotel reservation through the Trivago app, which led me to Agoda, for the 'Blueway Hotel Residence' in Şişli,... Istanbul. But when I arrived at the hotel, they refused my reservation, claiming a system error and then denied my refund! This is an outrage. I demand that whoever is responsibl...

I Booked Blueway Hotel via Trivago–Agoda but Was Rejected and Got No Refund

Oğuz

Agoda

June 9, 2025 10:42 PM39

I booked a room at Blueway Hotel Residence in Şişli, Istanbul through the Trivago app, and the reservation was processed... via Agoda. Everything seemed fine until I showed up at the hotel—only to be told that they wouldn’t honor my booking due to a so-called “system error.” The hotel refused to let m...