I am a Smule user and my account with the username “Shulung” has suddenly been frozen/blocked without any prior notifica...tion or warning from Smule. Previously I could use the account normally, but now when I try to log in the account cannot be opened and I cannot access it at all, without any clear
I am a Smule user and today I started receiving around ten very harassing messages both in the comments under my perform...ances and in my inbox. These messages have caused me a lot of stress and I am not able to handle the situation comfortably. The accounts sending these messages appear to be newly c
I have been a user with a VIP membership under the same username on the Smule app for years. While using an Android phon...e, my monthly VIP subscription continued without any issues. About five days ago, I switched to an iPhone 13 device, and even though I logged in with the same account, the applicat
I want to cancel my VIP membership with the Smule brand. I no longer need this membership, yet money continues to be ded...ucted from my account regardless. They are withdrawing money from my bank account without my consent. I have not previously contacted Smule regarding this matter. Ever since I fir
I am a user of the Smule application and today around 4:00 pm I started to receive insulting and humiliating public comm...ents from some users after I only wrote a positive comment under a song. They had shared a song invitation called “Oru Patta Pochi”, and I simply liked it and commented that it was
I was using the Smule music app, and because my previous account was closed, I created a new account. Even though I did ...not purchase a VIP membership on this new account, I just noticed that my Akbank card was charged a monthly VIP fee of approximately $2. I did not believe there was any active sub
I have been using the Smule app on my Android phone for a long time, and I have had to create five or six different acco...unts because my accounts keep getting closed. Every time, after using an account for a while, it is suddenly terminated without any warning, explanation, or notification. Most rece
I have been dealing with a serious and ongoing issue on the Smule app. Even though I have never engaged in harassment, u...sed profanity, or behaved rudely toward anyone, my accounts keep being suspended and closed without any clear explanation. Nearly 70 of my accounts have been closed so far, and mos
On July 10, 2026, my Smule account, which I use through my Google account in the Smule Karaoke app, was suddenly suspend...ed without any explanation or stated reason. A few days earlier, my annual subscription was automatically renewed for 15 TL, and the payment was successfully charged to my account.
I have a Smule VIP Subscription purchased through the Smule website, and my account was suddenly disabled one day ago wi...thout any prior warning. When I tried to log in, I found out that my access had been blocked and I could no longer use my VIP features. I contacted Smule support and only received
For years, I've had 49 TRY deducted every month through Vodafone mobile billing for a subscription I believe belongs to ...the Smule app. I was using my account through the "forgot password" method, so I don't remember which registered membership the charges are being made under or which of my accounts
I really enjoy using the Smule app on Android. What I'm sharing isn't so much a complaint as a constructive suggestion I...'d like the team to consider. When we're trying to find friends who have a live stream going, it can sometimes be pretty difficult with the current system. Sometimes we have to go
My Smule account (@Encounter***) has been banned and I believe this happened because some fake IDs were created and used... with my ID name. As a result, my account has been permanently deleted, even though I did not engage in any violation myself, and my registered email address has also been removed
I can no longer access my old Smule account with the username "Omeralyu," which I created a long time ago. I no longer u...se the phone number linked to the account, and I don't remember the registered email address. However, the first and last name on the account match my own identification informatio
About 4 days ago, I created an account on Smule with the username BaBa_Krall and purchased an annual VIP subscription fo...r this account. However, today, my account was suddenly closed without any warning, notification, or explanation being provided. I don't believe I violated any rules, and I wasn't
I am a Smule VIP subscriber using the Smule app on Android, and for the last 5 days I have been unable to use some of th...e features properly. The app keeps showing the warning “unable to connect, check your internet” specifically when I try to send or accept private messages and when I want to access
I am a Smule user on an Android phone, and I accidentally deleted some of my recordings from my account. These were impo...rtant to me, and I am very upset that they are now gone because of this mistake. After noticing the deletion, I immediately contacted Smule support by email and explained the situa
I would like to share an issue I am experiencing with the Smule app. The VIP membership that I was actively using on my ...old device does not appear or activate on my new iPhone. Even though I am logged into the app, I am unable to use my VIP benefits. In addition, when I try to submit a complaint ab
I have been a Smule VIP subscriber for nearly 10 years—a respectful user who follows the rules. However, today I discove...red that my account with the username y* was frozen without any reason or notification. I have personally seen groups or “cliques” within the app coordinate mass reports to get ac
I use the Smule app on my Android phone to sing karaoke with backing tracks.... However, for about four weeks now, when I enter the backing-track karaoke
Even though I have an active VIP subscription through Google Play, I have been unable to log into my Smule account for a...bout two months. I am using an Android Realme phone, and every time I try to log in, I receive an on-screen message saying “An error occurred. Would you like to try again?” The app
I am a Smule VIP user and my account has been suspended for the past two days. My account is registered with the email a...ddress alee***@gmail.com and my username is AileenT***. I received a message stating that my account has been permanently suspended because another device has provided VIP access f
I have been using Smule on an Android phone for a long time. About one year ago, I had to change my phone number, and si...nce then I have been unable to log into my Smule account. Because of the phone number change, I can no longer access my original account. So far, I have not contacted Smule suppor
I have been an active Smule user for about 10 years and a regular VIP member. For the past two weeks, I have been experi...encing a serious issue with an account I have long enjoyed using. After singing a song and recording my voice on my own phone, the recording does not activate at the completion sta
Smule is a social music and karaoke platform operated by Smule, Inc.. Founded in 2008, the platform allows users to sing, record, and share performances with others through mobile apps and online services. Smule is widely known for its karaoke features, duet recordings, and music-based social networking experience.
Customer Support: Smule mainly provides assistance through its Help Center and in-app support system.
Customer Support Email: [email protected]
Smule operates in the music entertainment and social networking industry. The platform combines karaoke, audio recording, and community interaction features for singers and music enthusiasts worldwide.
User sentiment toward Smule is mixed. While many users enjoy the karaoke experience and social music features, complaints commonly focus on subscription billing practices, technical issues, account access problems, and customer support responsiveness.
If you’ve experienced issues with Smule, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
