I am a Smule VIP user and my account has been suspended for the past two days. My account is registered with the email address alee***@gmail.com and my username is AileenT***. I received a message stating that my account has been permanently suspended because another device has provided VIP access f...
I’ve been experiencing the same issue on the Smule app for a long time. Nearly 40 of my accounts have been closed even though I have never used insults, profanity, or violated any rules. Most recently, my account with the username “nicm Diyar” was also frozen a short while ago with a “Your account h...
My VIP membership in the Smule app appeared normally on my Samsung device, but after switching to an iPhone, it stopped showing up. I’ve been dealing with this issue for about three hours since changing my phone. I purchased my VIP membership through Google, and I’m logged into my account using my G...
About a week ago, I purchased a yearly VIP membership for the Smule app through the Google Play Store on my Samsung Galaxy A53. The payment of 205 was successfully processed, yet my VIP status has not been activated in the app. I continue to see the message “Become a VIP” even though my purchase wen...
I have been using the Smule app for a long time, but recently, my account has been repeatedly attacked by fake accounts, which has been very disturbing for me. Last night, I was attacked again and had to suspend my account. Now, when I try to log in from my Android device, I receive an error message...
I’ve been using the Smule app for a long time, but recently, my account has been targeted by fake profiles and repeated harassment. Last night, my account was attacked again, and I had to suspend it temporarily for safety reasons. Now, when I try to log in from my Android device, I get the followin...
On Wednesday, October 1, I accidentally subscribed to the Smule app, and 420 was charged to my card immediately. On my Android phone, the subscription price was shown as 32, yet the amount withdrawn was much higher. It appears the payment was processed in dollars and converted at an inflated rate, w...
I accidentally canceled my VIP membership on the Smule app. When I check my Google Play payment information, it shows that my subscription will end on November 25. However, I do not want my VIP membership to be canceled, and I would like it to renew automatically so I can continue enjoying the servi...
I’ve been using the Smule app on my Android device for about 6–7 years, and every year my VIP membership renews automatically through Google Play. This year, in May, the annual VIP fee of 205 was successfully charged to my card, and on the Play Store it clearly shows that the next renewal is schedul...
When I connect my Samsung S24 Ultra to my workplace’s Turkcell Wi-Fi network, I am unable to access the Smule app. This issue has been happening since yesterday and occurs only on the office Wi-Fi. When I switch to mobile data or use other Wi-Fi networks, the app works perfectly fine. Other devices...
I wanted to try a one-week VIP membership on the Smule karaoke app using my Redmi C12 phone, but I accidentally purchased an annual subscription instead. I tried to cancel the subscription through both Google Play and the app, but I was unsuccessful. For the past five months, Smule has been chargin...
On September 9, 2025, I paid 271 for a yearly VIP subscription on the Smule app using my Apple ID. The payment was successfully completed, and I have the receipt as proof. However, when I tap the “Sing” button in the app, it still asks me to pay again, and my VIP membership isn’t activated. I tried...
Why is my Smule account not recharged without any intimation? I kindly request that my Smule account be continued immediately, as I want to keep singing in the Smule app. Right now, my account is not working, and today I wanted to continue singing. I already tried restarting the app and checking my ...
I’ve been a Smule VIP member for a while now, and one of the key features I’ve always appreciated was the ability to see who viewed my profile. But recently, that function has disappeared without warning. I don’t know why it’s gone or how I’m supposed to access it now. If this feature has been remov...
On June 17, 2025, I attempted to sign up for a Smule VIP membership, but the platform charged me three separate times without ever activating my VIP status. This is completely unacceptable and feels like a blatant abuse of trust. I’ve paid multiple times expecting to receive the service I was promis...
My Smule account was originally linked to my Facebook account, but unfortunately, my Facebook was hacked and I no longer have access to it. To make matters worse, the Google account and phone number I had associated with Smule are also inactive or inaccessible. I’ve completely lost all entry points ...
I’ve been using Smule regularly to enjoy music and connect with others, but there’s a user who consistently ruins the experience for everyone. This individual not only uses offensive and inappropriate language on the microphone, but also constantly types vulgar and aggressive messages in the chat. I...
I’ve been an active Smule user, but I had to temporarily suspend my account. When I reactivated it on January 5, 2025, none of my chat messages loaded...
Hello, I am experiencing an issue with accessing my Smule account due to forgetting my username, password, and other login details. My email address associated with the account is Dj*******@hotmail.com**, and I want to recover access to this specific account under my name. I kindly request your as...
I am unable to access my Smule account due to a persistent network error message, despite having a stable internet connection. As a VIP member, I find this situation frustrating and would appreciate a prompt resolution. This issue has been ongoing since yesterday, yet no information has been shared ...
Why aren't the inquiries we submit here receiving any responses? When can we expect Smule representatives to start treating everyone with fairness and equality? When will they stop showing bias towards their personal connections and begin considering the broader perspective? When will they finally s...
Even though I was connected to Wi-Fi all day, I couldn't use the Smule app because I kept getting annoying alerts telling me to check my network connection. Although I am able to log in using mobile data, it significantly hampers my app experience. Kindly address this matter with urgency.
