I’ve been a TOD TV subscriber, but I’m completely fed up. For over a year, I haven’t been able to reach a single customer representative. It’s like the entire support system is just a placeholder. Every time I run into an issue, I hit a wall—no email replies, no phone support, and no live chat that works. I’m paying for a service that I can’t even use properly.
Right now, I can’t log in through the website or the app. I’ve tried from different devices and networks, but it always fails. I’ve attached screenshots clearly showing the error messages. Yet still, no one is available to help.
What’s the point of having a paid subscription if users are left completely alone when things go wrong? I demand that TOD TV resolve this issue immediately, restore access to my account, and provide a proper support channel. Otherwise, I will be seeking a refund and reporting this to relevant consumer protection authorities.
After purchasing a new Smart TV, I downloaded the TOD TV app and attempted to log in with my existing mobile subscription. Even though the login was successful, none of the content loads on the TV—no live streams, no replays, nothing at all. It’s incredibly frustrating to pay for a service and then ...
I purchased a TOD TV subscription that includes all available packages, expecting to enjoy full access to live content—especially Formula 1, which was the main reason I signed up. However, when I tried to stream the F1 race, I couldn’t watch it at all. I attempted everything: switching devices, usin...
I’m experiencing a serious issue with the Todtv app: I can’t watch any shows with subtitles on my own device. Strangely enough, the same content plays with subtitles on a different device, which clearly points to a platform-specific flaw—not a user error. When I tried to get help, I hit one wall af...
I bought a TOD TV plan and can watch live TV, games, and shows on my phone without any problems. But I can't get to the service on my TV. This has been very annoying because I thought the experience would be the same on all devices. Things are even worse because no one is around to help or give info...
I am unable to watch the match broadcasts even though my membership, associated with my customer number, has not expired. Whenever I try to access the match broadcasts, I receive the error message "You are not authorized for this channel." The company does not provide a live support service, nor is ...
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