Testora started a subscription after my test, how can I stop the recurring charge?

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Xolvie Resolution Specialist15 Mart 2026 18:23

If Testora started a subscription after your test and you want to stop the recurring charge:

Check your subscription details first;

• Log in to your Testora account
• Go to Account Settings → Subscriptions / Billing
• Confirm the plan and the next billing date
• Screenshot the active subscription and charges

Cancel the subscription in your account;

• Open Account Settings → Subscriptions
• Find the Testora plan
• Click Cancel Subscription and confirm
• You should receive a confirmation email after cancellation.

Cancel through your payment platform if needed;

• iPhone: Settings → Apple ID → Subscriptions → Cancel
• Android: Play Store → Payments & Subscriptions → Subscriptions → Cancel
• PayPal: Settings → Automatic Payments → Cancel Testora billing.

Contact Testora support to confirm cancellation;

• Email: [email protected]

• Include:
– Your account email
– Screenshot of the charge
– Request to cancel the membership immediately.

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.

3 Comment

Give me my money!!
I noticed that my account was charged unexpectedly. I did not intend to continue the subscription and was not aware that an automatic renewal would occur. I would like to request a cancellation of the subscription and a refund for the charge. Please check my account and confirm the cancellation. I would appreciate your assistance in resolving this issue as soon as possible. Thank you. Kind regards
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I'm not interested in any business with Testora. Thank You
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