If Testora started a subscription after your test and you want to stop the recurring charge:
Check your subscription details first;
• Log in to your Testora account
• Go to Account Settings → Subscriptions / Billing
• Confirm the plan and the next billing date
• Screenshot the active subscription and charges
Cancel the subscription in your account;
• Open Account Settings → Subscriptions
• Find the Testora plan
• Click Cancel Subscription and confirm
• You should receive a confirmation email after cancellation.
Cancel through your payment platform if needed;
• iPhone: Settings → Apple ID → Subscriptions → Cancel
• Android: Play Store → Payments & Subscriptions → Subscriptions → Cancel
• PayPal: Settings → Automatic Payments → Cancel Testora billing.
Contact Testora support to confirm cancellation;
• Email: [email protected]
• Include:
– Your account email
– Screenshot of the charge
– Request to cancel the membership immediately.
If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.
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