Testora Pro IQ Subscription Charges

I used the Testora Pro IQ online program to take an IQ test and paid 9.99 USD to access my results. Despite completing the payment, I never received the test results. Afterwards, I noticed that I was being charged 29.99 USD per month by Testora Pro IQ starting from 22 April 2026 without any clear information or consent to such a subscription. In total, I have been charged 199.90 USD by this company. I searched my email and only found a single authorization code email from them; there were no subscription confirmations, invoices, or clear information about recurring charges. I also sent an email to their support address asking both for cancellation and help with accessing my results, but I received no response and the charges continued. I request that my unwanted subscription be cancelled immediately and that the total amount of 199.90 USD (including the initial 9.99 USD payment for the IQ test results I never received and the subsequent monthly fees) be fully refunded to my card. I also request written confirmation that no further charges will be made to my account.