Testora IQ Unauthorised Monthly Charge

I recently discovered that Testora has been charging my Commonwealth Bank of Australia account a monthly fee that I never authorised. Today I realised that, starting from May 2026, there have been six separate charges of AUD 66.70 each, all related to Testora IQ services, on top of an initial one‑off IQ test payment of around AUD 10 which I did authorise. I only intended to pay once for a single IQ test and did not knowingly subscribe to any ongoing membership or monthly plan. I was not clearly informed about any recurring payments, and I did not give explicit consent for Testora to continue charging my account every month. When I noticed the issue, I tried to contact Testora customer service by email, but I did not receive any effective help or solution. The charges have therefore continued without my knowledge or approval. I request that any active Testora subscription or recurring payment linked to my details be immediately cancelled and that all unauthorized monthly payments of AUD 66.70 from May 2026 to today be fully refunded to my account. I also ask that any stored payment details be removed and that no further debits be made from my Commonwealth Bank of Australia account without my explicit consent. I would like this situation to be investigated and resolved as soon as possible, as I consider these repeated charges to be unauthorized.