Testora Unauthorized Monthly Subscription Charge

I have been using Testora’s IQ tests and recently discovered that I have been charged for a subscription that I never knowingly signed up for. On July 18, 2026, a recurring monthly charge started appearing on my account for 39.98 USD, and this amount has been taken every month since then without my clear consent. I am based in the USA and the payments have been collected in US dollars. I do not recall agreeing to any paid subscription, and I was not clearly informed that I would be charged a recurring fee after using the IQ test service. I contacted Testora’s customer service regarding these unauthorized charges, but I have not received any reply so far. This lack of response is very frustrating and leaves me without a clear solution. I request that all unauthorized subscription charges taken from my account be refunded and that any active subscription linked to my name, email, or payment method be immediately canceled. I also expect a written clarification of how this subscription was started and what measures will be taken to prevent similar issues in the future.