I purchased a brand-new Tesla Model 3 and noticed some anomalies during the inspection. What are the most common quality control issues?

8 Display
Xolvie
Xolvie Resolution Specialist January 22, 2024 1:16 pm

Consumer Reports says that the Tesla Model 3 is generally thought to be the second most reliable electric vehicle (EV) of 2022. However, some users have reported problems with quality control. Problems like these happen a lot:

• Problems with the Suspension: Some people have complained that the suspension makes strange noises, like clunking and creaking. These could be caused by problems like worn or broken ball joints.

• Problems with the Paint: Some Tesla Model 3 owners have had problems with the paint, such as peeling and chipping.

• Problems with the Battery, Charging, and Electric Motors: The Model 3 has been rated as reliable, but there have been reports of problems with the battery, charging, and electric motors. It is important to note, though, that the overall reliability score dropped from 79/100 in 2021 to 58/100 in 2022.

• Customer Service Wait Times: Tesla customers are unhappy with the long wait times for customer service, which makes people worry that problems won't be solved quickly.

• Introduction of Features: Some features, such as Autopilot, Full Self-Driving beta, and Passenger Play, have been criticized for what users see as careless introduction. This has made people wonder how well these features were tested before they were added.

• Build Quality: Some Tesla cars, like the Model 3, have been criticized for having bad build quality, which is thought to be because testing was done too quickly. Many people disagree with this because they say it has led to more vehicles being faulty.

• People have said that Tesla's way of handling recalls for cars, which some have called "stealth" recalls because customers have to sign agreements not to talk about the recalls, has been criticized.

Owners of Tesla cars should stay up to date on these problems and, if necessary, call Tesla's customer service to have them fixed. Some problems may be fixed by regular software updates, but the best way to keep customers trusting you is to communicate clearly and on time.

If you have additional information or insights, don't hesitate to share in the comments.

Vote

Related Complaints

Tesla Model Y Door Won’t Close Properly—Warranty Denied

profile
Onur
March 12, 10:58 am
-
Tesla Model Y Door Won’t Close Properly—Warranty Denied
Tesla Model Y Door Won’t Close Properly—Warranty Denied

Tesla Model Y Chronic Trunk Water Ingress And Service Failure

profile
Murat
March 06, 1:08 am
-

Tesla Model Y Cameras Not Working—Major Safety Concern

profile
Özkan
February 21, 3:01 pm
-

Tesla Model Y LED Light Bar Not Working—Warranty Denied

profile
Sinan
February 18, 2:40 pm
-
Tesla Model Y LED Light Bar Not Working—Warranty Denied

Tesla Model Y Rocker Panel Damage in Winter Conditions

profile
Mesut
February 06, 10:45 pm
-

Tesla Failed to Fix a Hood Sensor Error

profile
Engin
January 11, 8:17 pm
-
tesla-failed-to-fix-a-hood-sensor-error-1.jpg

Tesla Auto Park Failed to Detect an Obstacle and Caused a Collision

profile
Tuğrul
January 09, 12:32 pm
-
Tesla Auto Park Failed to Detect an Obstacle and Caused a Collision
Tesla Auto Park Failed to Detect an Obstacle and Caused a Collision
Tesla Auto Park Failed to Detect an Obstacle and Caused a Collision
Tesla Auto Park Failed to Detect an Obstacle and Caused a Collision

My Tesla Model Y Developed a Serious Safety Issue and Service Gave Me a 25-Day Wait

profile
Şenol
January 08, 9:59 pm
-

Tesla Model Y RWD Paint Defect On Rear Doors And Trunk

profile
Murat
January 08, 1:35 am
-
Tesla Model Y RWD Paint Defect On Rear Doors And Trunk
Tesla Model Y RWD Paint Defect On Rear Doors And Trunk

Tesla Model Y Panoramic Roof Cracked Without Impact

profile
Fatih
January 07, 2:45 pm
-
Tesla Model Y Panoramic Roof Cracked Without Impact
Tesla Model Y Panoramic Roof Cracked Without Impact

Tesla Model Y AC Defect in New Vehicle

profile
Birol
December 26, 2025 7:55 pm
-

Tesla Model Y Sold as New Found with Paint on Hood and Trunk

profile
Semih
September 22, 2025 1:56 pm
-

Tesla Model Y Glass Roof Cracked Spontaneously Without Impact

profile
Osman
September 16, 2025 9:28 am
-

Tesla Customer Service Unreachable for 2 Months Despite Daily Calls

profile
Turgut
September 13, 2025 10:45 am
-

Tesla Refuses Warranty Repair for Dangerous Brake Failure in My New Car

profile
Yasemin
September 03, 2025 3:19 pm
-

Serious Paint Damage On Brand-New Tesla Model Y

profile
Zülfü
July 01, 2025 2:26 am
-
Serious Paint Damage On Brand-New Tesla Model Y
Serious Paint Damage On Brand-New Tesla Model Y

Tesla Model Y Glass Roof Cracked on Its Own and Was Denied Under Warranty

profile
Eda
May 24, 2025 1:22 am
-
Tesla Model Y Glass Roof Cracked on Its Own and Was Denied Under Warranty
Tesla Model Y Glass Roof Cracked on Its Own and Was Denied Under Warranty

My Tesla’s Airbags Didn’t Deploy in a Crash

profile
Yunus
May 20, 2025 6:18 pm
-
My Tesla’s Airbags Didn’t Deploy in a Crash
My Tesla’s Airbags Didn’t Deploy in a Crash

Tesla Sold Me a Model Y Then Released a Better Version for the Same Price

profile
Yasin
May 11, 2025 8:40 pm
-

My Tesla's Autopilot and Cameras Have Been Down for 45 Days

profile
Ilhan
April 10, 2025 12:18 pm
-

My Tesla Model Y Glass Roof Cracked on Its Own and Was Denied Warranty Coverage

profile
Emre
April 10, 2025 10:26 am
-
My Tesla Model Y Glass Roof Cracked on Its Own and Was Denied Warranty Coverage
My Tesla Model Y Glass Roof Cracked on Its Own and Was Denied Warranty Coverage
My Tesla Model Y Glass Roof Cracked on Its Own and Was Denied Warranty Coverage
My Tesla Model Y Glass Roof Cracked on Its Own and Was Denied Warranty Coverage
+1

Tesla Delivered with Scratches & Wiper Motor Issue – Poor Quality Control

profile
Murat
February 14, 2025 5:08 pm
-
Tesla Delivered with Scratches & Wiper Motor Issue – Poor Quality Control
Tesla Delivered with Scratches & Wiper Motor Issue – Poor Quality Control
Tesla Delivered with Scratches & Wiper Motor Issue – Poor Quality Control
Tesla Delivered with Scratches & Wiper Motor Issue – Poor Quality Control
+4

Tesla Failed to Resolve My Vehicle’s Charging and Software Problems

profile
Imai
December 20, 2024 11:19 am
-
27100
(15 reviews)