I went to pick up my Tesla on December 25, but due to the rainy weather, the car was delivered wet, making it impossible for me to inspect it properly. Upon driving it, I immediately noticed a problem with the wiper motor, which was making excessive noise while operating. I reported the issue, and Tesla replaced the wiper motor.
Today, with clear weather, I took my car for a wash and finally had the chance to inspect it in detail. To my shock, I discovered multiple scratches on the hood, and it was clear that a poorly done polishing job had attempted to cover them up. This is completely unacceptable for a brand-new vehicle.
I have attached photos from the day of delivery and the scratches for reference. I demand Tesla to take responsibility for this issue and provide a proper resolution. This experience has been a major disappointment, and I expect my car to be delivered in perfect condition, as it should have been from the start.
I received my Tesla Model Y SM on December 20, 2024, and immediately noticed that the hood was misaligned. On December 23, I took the car to an authorized inspector who reported that the hood's bolts had been adjusted and repainted. Despite this, the hood remains misaligned. Additionally, the trunk ...
I received my vehicle at the end of November. Following that, I traveled from Istanbul to Diyarbakir without any incidents or collisions. When I arrived in Diyarbakir, I brought my car to a car wash for an exterior wash. I waited by the car. After the wash, I observed that the paint had peeled off i...
I purchased a Tesla Model Y in Solid Black on June 28. Although it's unclear whether the vehicle was in transit or during transportation, the paint was already damaged due to bird droppings. Unfortunately, someone attempted to fix the issue, but the intervention made things worse. The polishing comp...
On June 21, 2024, I purchased a Tesla Model Y SR vehicle. The vehicle was delivered to me with paint defects. It was stated that the mobile service could resolve the issue. However, one week after purchasing the vehicle, we discovered that the mobile service did not have the ability to conduct such ...
Nine months ago, I purchased a brand-new Tesla Model Y Standard Range in Ankara. Today, when I tried to sell the vehicle, the inspection company Otorapor informed me that the hood and trunk had been repainted. When I originally received the car, it was delivered as brand new and flawless, but I was ...
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