I purchased a black Tesla Model Y RWD in August 2025, and the vehicle currently has 5,562 km on it. This evening, on 08.01.2025, I noticed a serious paint problem on the car. On both rear side doors and on the baggage section there are visible paint defects. At first, we thought it was dirt or mud, but after checking carefully we realized that it is clearly an issue with the paint itself. The car is almost new and has been used very carefully, so such a paint problem at this low mileage and age is unacceptable to me. Since I noticed the issue around midnight in Turkey, I have not yet had the chance to contact Tesla service. I request that Tesla inspect my vehicle as soon as possible and carry out a free repaint or repair, or if necessary replace the affected parts, under warranty. I expect this paint defect to be resolved without any cost to me and without any loss in the car’s value or appearance.
I purchased a Tesla Model Y in Solid Black on June 28. Although it's unclear whether the vehicle was in transit or during transportation, the paint was already damaged due to bird droppings. Unfortunately, someone attempted to fix the issue, but the intervention made things worse. The polishing comp...
Nine months ago, I purchased a brand-new Tesla Model Y Standard Range in Ankara. Today, when I tried to sell the vehicle, the inspection company Otorapor informed me that the hood and trunk had been repainted. When I originally received the car, it was delivered as brand new and flawless, but I was ...
In August 2025, while driving my Tesla Model Y in the Izmir Bornova and Çeşme regions, the glass roof suddenly cracked across its entire length without any impact, stone chip, or visible damage. There were no external factors, marks, or dents — the crack happened entirely on its own, and this is the...
I received my Tesla Model Y SM on December 20, 2024, and immediately noticed that the hood was misaligned. On December 23, I took the car to an authorized inspector who reported that the hood's bolts had been adjusted and repainted. Despite this, the hood remains misaligned. Additionally, the trunk ...
On June 21, 2024, I purchased a Tesla Model Y SR vehicle. The vehicle was delivered to me with paint defects. It was stated that the mobile service could resolve the issue. However, one week after purchasing the vehicle, we discovered that the mobile service did not have the ability to conduct such ...
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