Nine months ago, I purchased a brand-new Tesla Model Y Standard Range in Ankara. Today, when I tried to sell the vehicle, the inspection company Otorapor informed me that the hood and trunk had been repainted. When I originally received the car, it was delivered as brand new and flawless, but I was never given any inspection report or documentation regarding its condition. The license plate is 06 *** 047 and the VIN number is XP7YGCFR3RB*. After discovering this, I attempted to contact Tesla customer service, but I received no response whatsoever. It is unacceptable that a car delivered as new turns out to have prior paintwork, and the lack of accountability from the company has left me severely disadvantaged. I am demanding either a refund, replacement vehicle, compensation, or at the very least a full and transparent explanation. I expect this issue to be resolved immediately.
I received my Tesla Model Y SM on December 20, 2024, and immediately noticed that the hood was misaligned. On December 23, I took the car to an authorized inspector who reported that the hood's bolts had been adjusted and repainted. Despite this, the hood remains misaligned. Additionally, the trunk ...
I purchased a Tesla Model Y in Solid Black on June 28. Although it's unclear whether the vehicle was in transit or during transportation, the paint was already damaged due to bird droppings. Unfortunately, someone attempted to fix the issue, but the intervention made things worse. The polishing comp...
I received my vehicle at the end of November. Following that, I traveled from Istanbul to Diyarbakir without any incidents or collisions. When I arrived in Diyarbakir, I brought my car to a car wash for an exterior wash. I waited by the car. After the wash, I observed that the paint had peeled off i...
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