Tesla Model Y Delivery Delayed After September Delivery Promise

On July 27, I placed an order for a Tesla Model Y Standard. At the time I placed the order, the system showed a September delivery date. However, despite all this time having passed, I still have not received the down payment email, and I have now been informed that my delivery will be delayed as a result. This situation is preventing me from using the vehicle as I had planned and is causing me significant inconvenience and hardship.

During the ordering process, we had a test drive at the Kağıthane location and spoke with a customer representative there. Both the Kağıthane representative and the customer service representatives we spoke with by phone told us that the down payment email would arrive sometime in August and that, after receiving the email, we would be able to pay the remaining balance and take delivery of the vehicle within 15 days. Despite these assurances, we received neither the down payment email during August nor any notification that our order would not be fulfilled within August. If we had at least been informed in a timely manner that the delivery would not take place as expected, we could have made alternative arrangements and adjusted our plans accordingly. My reservation number is RN128934773.

I request that my vehicle be delivered during September, as indicated in the system when I placed the order and as promised. I also request clear and binding information regarding the delivery and down payment process, as well as prompt resolution of the inconvenience and hardship I have experienced due to the inaccurate or incomplete information provided to me.