Pirelli P Zero Tire Tread Separation on Tesla Model Y

I am the owner of an all-wheel-drive Tesla Model Y Performance, which I took delivery of as a brand-new vehicle in December 2025. The vehicle came factory-equipped with Pirelli P Zero tires. On a day in November 2026, when the vehicle had approximately 18,500 km on the odometer, a piece about 20 cm in length suddenly and violently tore away from the center tread of the right rear Pirelli P Zero tire while I was driving on the highway between Mersin and Adana in Turkey. At that moment I was traveling at highway speed, and this incident posed a direct and serious threat to my life and safety. I only avoided an accident thanks to my own efforts and luck. I have attached photos clearly showing the damage and tread separation on the tire. After this extremely dangerous failure, I contacted Pirelli Turkey via its official written communication channels and also registered a complaint through your customer service line at 444 7 710. Despite the seriousness of the issue, I have not received any response from Pirelli to date. I also contacted Davut Yazıcı Pirelli Authorized Dealer in Antalya at 0242 345 50 87. The dealer stated that “the company only allows me to sell tires, there is nothing I can do.” When I asked whether replacing only a single tire on an all-wheel-drive vehicle could pose a safety risk, I was told, “Nobody is going to give you four tires. I’m a tire dealer myself; I would just install one tire and that’s it.” I find both the silence from Pirelli Turkey and the dismissive approach of the authorized dealer unacceptable, especially after a failure that could have resulted in a serious accident or loss of life. I expect Pirelli to take this case seriously as a potential safety defect. My expectations are as follows: During the inspection period, I request that replacement tires be provided so that I can use the vehicle safely, at least as a pair for the rear axle, or that my transportation and vehicle rental expenses for this period be reimbursed. I request that the factory inspection report regarding this tire be delivered to me in writing. I demand that the defective tire be replaced with an equivalent non-defective product and, taking into account the requirements of an all-wheel-drive vehicle, that the other tires also be replaced, after tread-depth measurements, with tires of the same brand and model if necessary. I also expect the entire process to be completed within the statutory period of 30 business days. My name is Alpaslan Y*** and Pirelli has not provided me with any case or record number regarding this incident. I request that you urgently investigate this matter, ensure my safety is not compromised any further, and provide a clear, written solution and explanation.