I purchased the TCL MT42X smartwatch from Inegol Media Markt, thinking it was a quality product. After inserting a Türk Telekom SIM card, the watch displayed a "No SIM card" error just one week later. Assuming the issue was with the SIM card, I got a new one, but the problem persisted. TCL's customer service admitted that some SIM cards, due to thickness, might cause such errors. Even their own team acknowledges the problem. I sent the watch for service, and they quoted ₺1800 for repairs, asking for half the watch's price. I refuse to pay for their admitted mistake. I demand acknowledgment of their error, rectification, and coverage of the incurred expenses.
I am very unhappy with the heating issue I experienced with my TCL smartwatch, which I purchased from D&R in September. I had it serviced, and the service report stated that there were no faults. However, because the SIM card had not been reinstalled, I had to send the product to the service center ...
On July 8, 2023, I purchased a TCL MT42X pink smartwatch from Carrefoursa.com. It arrived on July 12, 2023. The protective seal on the product's box was missing, and there was no invoice included. I also did not receive the invoice via email. The watch began displaying a SIM card error on the second...
The power button on my child's Alcatel MT40X Movetime Family Watch 4G broke, so we couldn’t turn it on. Without our knowledge, the watch started sending countless SOS calls to the listed contacts, sending five SOS calls per second to a single number. Thousands of SOS calls and SMS messages were sent...
About three months ago, I bought a new children's smartwatch. Strangely, even before removing the first layer of protective film, the watch's pin did not hold. I agreed to pay ₺100 for a new watch, believing it was unused. Then it wouldn't make video calls, and the internet stopped working. They cor...
I have had a disappointing experience with Turkcell, which I now regret. My daughter’s smartwatch has been broken for months and was not in use, yet I discovered that I was billed ₺320 instead of the monthly ₺65 payment. Since the watch was broken, my daughter, in her childlike curiosity, connected ...
Comments