Alcatel

The power button on my child's Alcatel MT40X Movetime Family Watch 4G broke, so we couldn’t turn it on. Without our know...ledge, the watch started sending countless SOS calls to the listed contacts, sending five SOS calls per second to a single number. Thousands of SOS calls and SMS messages were sent...

I purchased an Alcatel phone, but upon receiving it, I found the phone to b...e very slow with poor screen quality. I promptly returned it, requesting a ...

I purchased the Alcatel MT40 kid's smartwatch for my son, but it has a serious issue—it randomly dials 112 (emergency se...rvices) on its own. Even after I turned off the watch, it powered itself back on and dialed 112 again. One night, around 4 a.m., I was startled awake by a call from the watch, only...

I am very frustrated with Alcatel over the unresolved repair of my tablet. It has been well past the legal timeframe, ye...t there’s still no solution. Each time I reach out, I am told they’re “waiting on a part,” but no one ever follows up to keep me informed. Not only am I left without a functioning ...

I’ve been trying to reset my Alcatel Move Time watch by contacting customer service, but despite waiting on the phone fo...r over 30 minutes, no one answers. Initially, the estimated wait time was stated as 2 minutes, which quickly increased to 5 minutes, and yet after more than 10 minutes on hold, I s...

I own an Alcatel 2020 button phone, and the buttons have started to malfunction, making it difficult to use. I reached o...ut to customer service, but no one answers the phone. When I contacted Bilkom Bilişim for assistance, I was told they couldn’t reach the support number either and there was nothing...

I noticed that the back cover of my Alcatel (TCL) MT40SX watch broke due to the battery swelling while charging. When I ...sent it to the authorized KVK service center, they demanded a whopping ₺3400, nearly the watch's selling price, as the service fee. Upon inquiring about spare parts like the batter...