Alcatel

The power button on my child's Alcatel MT40X Movetime Family Watch 4G broke, so we couldn’t turn it on. Without our knowledge, the watch started sending countless SOS calls to the listed contacts, sending five SOS calls per second to a single number. Thousands of SOS calls and SMS messages were sent...

I purchased the Alcatel MT40 kid's smartwatch for my son, but it has a serious issue—it randomly dials 112 (emergency services) on its own. Even after I turned off the watch, it powered itself back on and dialed 112 again. One night, around 4 a.m., I was startled awake by a call from the watch, only...

I am very frustrated with Alcatel over the unresolved repair of my tablet. It has been well past the legal timeframe, yet there’s still no solution. Each time I reach out, I am told they’re “waiting on a part,” but no one ever follows up to keep me informed. Not only am I left without a functioning ...

I’ve been trying to reset my Alcatel Move Time watch by contacting customer service, but despite waiting on the phone for over 30 minutes, no one answers. Initially, the estimated wait time was stated as 2 minutes, which quickly increased to 5 minutes, and yet after more than 10 minutes on hold, I s...

I own an Alcatel 2020 button phone, and the buttons have started to malfunction, making it difficult to use. I reached out to customer service, but no one answers the phone. When I contacted Bilkom Bilişim for assistance, I was told they couldn’t reach the support number either and there was nothing...

I noticed that the back cover of my Alcatel (TCL) MT40SX watch broke due to the battery swelling while charging. When I sent it to the authorized KVK service center, they demanded a whopping ₺3400, nearly the watch's selling price, as the service fee. Upon inquiring about spare parts like the batter...

I purchased an Alcatel Mt40x Move Time smart kid's watch about a month and a half ago. It was supposed to be used when my child's school reopened, but it broke down before we could even use it. The battery died, the phone shut down, and it won't turn back on. Furthermore, when I plugged it in to cha...

I had to send my Alcatel 1T10 tablet to KVK's authorized service center because the screen was totally wrecked.  they wanted 1,489.52 TL just to replace the screen! , I mean, looking at this price one may say you can grab a new tablet of the same model for only 1,250 TL right now. I don't even know ...

We purchased an Alcatel Movetime SW10 smartwatch for our child to use, but we have forgotten the email address and password associated with its registered IMEI. We want to register the watch with a different email to be able to use it again, but we cannot reset it because it is already registered. W...

My Alcatel 2057, which is an older model of a basic phone, can't be fixed because there aren't enough of the parts that are needed. I am completely shocked that not even the smallest parts are available. I thought this phone would be strong and hard to break when I bought it, but I was wrong about b...