When my son was in the first grade, I bought him a TLC smartwatch. Even though it's been three years, we are still having major location problems. For the past few months, the watch has always shown location data that is out of date. At the moment, it's showing a location from 10 hours ago, and when I try to update, it just spins around and around without refreshing. This brand doesn't have good customer service in Turkey, which is a shame. It took me seven tries to get through to their customer service after calling them six times and having my phone shut down each time. Their idea for a solution? This is the fourth time I've had to reinstall the program.
Hello; I bought a monthly package of ₺90 from Turkcell for my child's smartwatch in August and paid ₺92.20 for the first month. When I wanted to switch to the ₺60 annual commitment campaign for September, I saw that the September bill was ₺283. I first called 532, but the system got stuck. It stated...
About three months ago, I bought a new children's smartwatch. Strangely, even before removing the first layer of protective film, the watch's pin did not hold. I agreed to pay ₺100 for a new watch, believing it was unused. Then it wouldn't make video calls, and the internet stopped working. They cor...
After buying a smart watch line from Turkcell at Vialand AVM on August 09, 2024, I discovered the very following day that the school lacked any signal. The whole point of the watch is undermined since I couldn monitor the location or make calls. I have been phoning every day since September 9 to rep...
The new line I bought for my 8-year-old child's smart watch was used, supposedly a line that had been disconnected a year ago. Not only do they fail to mention this, they also claim the new number they'll give me is a number that has been previously disconnected. Strangers are calling my child, and ...
The power button on my child's Alcatel MT40X Movetime Family Watch 4G broke, so we couldn’t turn it on. Without our knowledge, the watch started sending countless SOS calls to the listed contacts, sending five SOS calls per second to a single number. Thousands of SOS calls and SMS messages were sent...
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