Unauthorized charges on Tango App drained my credit card, how can I resolve this issue successfully?

Today, I accidentally made a purchase on the Tango app. This transaction was not intentional and occurred entirely due to an unintended tap. I had no intention of using or purchasing any service, so I request that the transaction be canceled and that the full amount I paid be refunded to me. I kin...

I hold a Garanti BBVA Paracard Bonus ending with 1533, and I recently received two SMS alerts — about 10 days apart — indicating that payments were attempted for transactions labeled Google Tango Live and Google badkittysdad. I have no connection whatsoever with these games or applications, and the ...

On October 17, 2025, I made two in-app purchases on the Tango Live app under the username @Rapid-crocodile-44803, using my credit card. Each transaction was for ₺1,587.89, but even though the amount was successfully withdrawn twice from my card, the coins were never credited to my account. The payme...

On October 16, 2025, between 00:53 and 00:55, I joined a live stream on the Tango Live app from my Android phone. During the stream, I sent gifts worth a total of ₺211.80 (two transactions of ₺105.90 each, approximately 500 coins) to the user @alisa82 in exchange for a video. However, immediately af...

On September 20, 2025, at around 19:10, I connected to a private broadcast with the Tango broadcaster “https://Tango.Me/hediyeylemutluyum.” Just 13 seconds into the stream, the broadcaster said, “Someone messaged me,” and closed the session, wasting the 2,100 coins I had spent. Afterwards, the broa...

I have been struggling to cancel my Zipo membership on the Tango app. When I check my subscriptions through the Google Play Store, the Zipo membership does not appear at all. Despite this, my mobile bill continues to be charged ₺800 every month. This issue has been ongoing for the past four months, ...

On August 14, 2025, I purchased 100 tokens on the Tango app through Google Play using my phone number. However, when I logged into my account after the payment, I noticed that the tokens were missing. In addition to the missing balance, I became concerned that someone else might have accessed my acc...

On August 12, 2025, I accidentally purchased a Premium broadcast on the Tango app through my Android phone, and I was charged ₺50 to my account linked with the phone number ending in 4200. The problem is that I do not even have access to the Premium service I mistakenly bought. Despite the charge be...

For nearly one month, I have been trying to withdraw my balance from the Tango app using both my bank card and credit card, but every attempt has been automatically rejected. I currently have $18 in my account, yet no matter how many times I try, the withdrawal process fails. What frustrates me even...

I recently discovered that the Tango app made unauthorized charges totaling nearly ₺5000 to my account through the mobile payment method on Google Play, without my consent. These transactions occurred via my Vodafone line on multiple dates between April and July, tied to in-app purchases for games l...

Last night at exactly 22:54, a withdrawal of ₺2700 was made from my İş Bankası account without my knowledge or consent. After checking my records, I discovered that the Tango app was responsible for this unauthorized transaction. I never approved this payment and had no idea it would occur. This is...

I am absolutely furious with the Tango app! My in-game coins have been used without my permission by my underage son to make gambling investments within the game! This is an outrageous and deeply concerning issue. My last 10 investments were not made by me, which clearly indicates unauthorized acti...

I am absolutely furious with Tango! I purchased 209.99 ₺ worth of coins, but instead, my card was charged ₺250! This is a blatant overcharge, and it's not the first time this has happened either; I have multiple similar transactions where I've been ripped off. This is completely unacceptable. Tango...

I recently selected Airwallex as the withdrawal method on the Tango app after struggling to withdraw my money with other cards. However, after making the selection, my money simply vanished—I have no idea where it went. I assumed the amount would be transferred to my card, but that didn’t happen. T...

I’m incredibly frustrated with what just happened on the Tango app. A user asked me to send gifts to support their group, and I trusted them—so I sent the coins. Right after that, they blocked me, and now my coins are gone with no way to get them back. This feels like a scam, and I’m starting to bel...

I made a purchase on Tango and sent pearls to a broadcaster during a live stream. Right after receiving them, the broadcaster cut off communication and blocked me. I was left with no explanation and no way to resolve the situation directly. This is completely unfair and feels like a scam, especiall...

I was targeted and scammed by a fake user on Tango Live operating under the name H* S***. This person took ₺900 from me, claiming to sell something, only to later admit that the product was not original and the transaction was dishonest. I have proof, including screenshots and the user’s profile, an...

I accidentally loaded coins on the Tango app and am now requesting a refund oftotal 8000Rs. The broadcasters on the platform misled me, causing financial loss. I feel taken advantage of and expect Tango to address this issue immediately. This incident has been highly disappointing, and I urge Tango ...

Hello, I signed up for Tango Live after seeing an ad on Instagram. At first, I tried out a locked content feature by making a one-time payment to test it. After that, I noticed multiple charges being withdrawn without my knowledge or consent. I immediately contacted my bank and requested a refund fo...

I have a Tango account registered with the email address e***********@gmail.com** and the username **@**irhan37. My Visa card is currently linked to this account, but I’m unable to remove or disconnect it, no matter what I try. I urgently need to unlink this card so I can add a different Visa. Howe...

I just noticed that money was withdrawn from my Tango account without my authorization. This is completely unacceptable! The system automatically withdrew coins from my balance, and I never received them back. How can this even happen? I demand an immediate investigation and a refund of my lost fun...

I recently discovered that my nephew made an unauthorized purchase on Tango without my knowledge. I did not approve this transaction, and I am now requesting an immediate refund for the amount charged. I have already filed a dispute with my bank, but I am reaching out to Tango to resolve this issue...

Why was my Tango account suspended without any prior warning? I did not receive any notification, yet my account was suddenly blocked. I want my account reinstated immediately. If this issue is not resolved, I will file a formal complaint. Additionally, I had $66 in my account, and I expect a full ...

I have encountered a frustrating issue with the Tango app. When a user blocks you, the messaging page remains the same, leading you to believe your messages are being sent. However, they are not visible to the recipient. Based on this misleading interface, I sent gifts to a few friends, assuming the...

I am requesting a full refund for unauthorized transactions made through the Tango app, which repeatedly charged my credit card without my consent. These charges were used to send gifts to broadcasters, something I absolutely did not authorize. The pattern of back-to-back transactions clearly indica...