Unauthorized charges on Tango App drained my credit card, how can I resolve this issue successfully?

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Xolvie Resolution Specialist20 Kasım 2024 13:13

It can be annoying when the Tango app charges you for things you didn't authorise, but taking action right away can help fix the problem.

First, report the fake transactions right away to the company that issued your credit card. They can file a claim and may even give you a new card to stop anyone else from using it without your permission.

Next, contact Tango's customer service to let them know about the charges that were not authorised. You can send them an email at [email protected] with information about the deals you want to talk about.

Also, keep an eye on your credit card statements to see if there has been any more fraudulent behaviour. Setting up account alerts can help you quickly spot deals that don't seem right.

If the problem persists or you're unsatisfied with Tango's or your credit card company's responses, consider filing a complaint with Xolvie to escalate the issue and seek further assistance.

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