Unauthorized charges on Tango App drained my credit card, how can I resolve this issue successfully?

On 29 January, an amount of £10.47 was charged to my Mastercard for the purchase of Tango coins on the Tango live stream platform using my card without my permission. A friend of mine used my card to buy these coins, and I did not authorize this transaction. After noticing the charge, I contacted Ta...

Through a link I shared on the Tango Live app, a female user reached out today and scammed me and many other people, taking a total of approximately 25,000 TL (about $580 USD) through fraudulent means. This person is deceiving users on the platform and unlawfully collecting money. After the inciden...

On September 19, 2025, three mobile purchases were made on my Axess credit card under the name Tango. Me Limassol, without my knowledge or authorization. The total of these charges was $145 USD, and none of these transactions were made by me. As soon as I noticed the issue, I emailed both your bank...

On December 25, 2025, at approximately 5:28 PM, I accidentally purchased coins worth $7 USD through the Tango app on my iPhone. After completing the transaction, I realized that this was a mistaken top-up. The payment was made using my İş Bankası card, and the transaction date, time, and amount are ...

I am a Tango Live user from Kenya, and I am having a serious problem with my Visa card details still being stored on your platform. About a month ago, I lost access to my Tango Live account, and since then, I have been unable to log in to manage my payment methods. Because I cannot log in, I cannot ...

I am extremely disturbed by the very intense sexual content being broadcast through the app called Tango. Due to the app's structure, sexually explicit videos are shared in exchange for money, and this situation is also negatively affecting our family life. My spouse enters this app and sends money ...

Today, I accidentally made a purchase on the Tango app. This transaction was not intentional and occurred entirely due to an unintended tap. I had no intention of using or purchasing any service, so I request that the transaction be canceled and that the full amount I paid be refunded to me. I kin...

I hold a Garanti BBVA Paracard Bonus ending with 1533, and I recently received two SMS alerts — about 10 days apart — indicating that payments were attempted for transactions labeled Google Tango Live and Google badkittysdad. I have no connection whatsoever with these games or applications, and the ...

On October 17, 2025, I made two in-app purchases on the Tango Live app under the username @Rapid-crocodile-44803, using my credit card. Each transaction was for ₺1,587.89, but even though the amount was successfully withdrawn twice from my card, the coins were never credited to my account. The payme...

On October 16, 2025, between 00:53 and 00:55, I joined a live stream on the Tango Live app from my Android phone. During the stream, I sent gifts worth a total of ₺211.80 (two transactions of ₺105.90 each, approximately 500 coins) to the user @alisa82 in exchange for a video. However, immediately af...

On September 20, 2025, at around 19:10, I connected to a private broadcast with the Tango broadcaster “https://Tango.Me/hediyeylemutluyum.” Just 13 seconds into the stream, the broadcaster said, “Someone messaged me,” and closed the session, wasting the 2,100 coins I had spent. Afterwards, the broa...

I have been struggling to cancel my Zipo membership on the Tango app. When I check my subscriptions through the Google Play Store, the Zipo membership does not appear at all. Despite this, my mobile bill continues to be charged ₺800 every month. This issue has been ongoing for the past four months, ...

On August 14, 2025, I purchased 100 tokens on the Tango app through Google Play using my phone number. However, when I logged into my account after the payment, I noticed that the tokens were missing. In addition to the missing balance, I became concerned that someone else might have accessed my acc...

On August 12, 2025, I accidentally purchased a Premium broadcast on the Tango app through my Android phone, and I was charged ₺50 to my account linked with the phone number ending in 4200. The problem is that I do not even have access to the Premium service I mistakenly bought. Despite the charge be...

For nearly one month, I have been trying to withdraw my balance from the Tango app using both my bank card and credit card, but every attempt has been automatically rejected. I currently have $18 in my account, yet no matter how many times I try, the withdrawal process fails. What frustrates me even...

I recently discovered that the Tango app made unauthorized charges totaling nearly ₺5000 to my account through the mobile payment method on Google Play, without my consent. These transactions occurred via my Vodafone line on multiple dates between April and July, tied to in-app purchases for games l...

Last night at exactly 22:54, a withdrawal of ₺2700 was made from my İş Bankası account without my knowledge or consent. After checking my records, I discovered that the Tango app was responsible for this unauthorized transaction. I never approved this payment and had no idea it would occur. This is...

I am absolutely furious with the Tango app! My in-game coins have been used without my permission by my underage son to make gambling investments within the game! This is an outrageous and deeply concerning issue. My last 10 investments were not made by me, which clearly indicates unauthorized acti...

I am absolutely furious with Tango! I purchased 209.99 ₺ worth of coins, but instead, my card was charged ₺250! This is a blatant overcharge, and it's not the first time this has happened either; I have multiple similar transactions where I've been ripped off. This is completely unacceptable. Tango...

I recently selected Airwallex as the withdrawal method on the Tango app after struggling to withdraw my money with other cards. However, after making the selection, my money simply vanished—I have no idea where it went. I assumed the amount would be transferred to my card, but that didn’t happen. T...

I’m incredibly frustrated with what just happened on the Tango app. A user asked me to send gifts to support their group, and I trusted them—so I sent the coins. Right after that, they blocked me, and now my coins are gone with no way to get them back. This feels like a scam, and I’m starting to bel...

I made a purchase on Tango and sent pearls to a broadcaster during a live stream. Right after receiving them, the broadcaster cut off communication and blocked me. I was left with no explanation and no way to resolve the situation directly. This is completely unfair and feels like a scam, especiall...

I was targeted and scammed by a fake user on Tango Live operating under the name H* S***. This person took ₺900 from me, claiming to sell something, only to later admit that the product was not original and the transaction was dishonest. I have proof, including screenshots and the user’s profile, an...

I accidentally loaded coins on the Tango app and am now requesting a refund oftotal 8000Rs. The broadcasters on the platform misled me, causing financial loss. I feel taken advantage of and expect Tango to address this issue immediately. This incident has been highly disappointing, and I urge Tango ...

Hello, I signed up for Tango Live after seeing an ad on Instagram. At first, I tried out a locked content feature by making a one-time payment to test it. After that, I noticed multiple charges being withdrawn without my knowledge or consent. I immediately contacted my bank and requested a refund fo...