I am a Tango Live user from Kenya, and I am having a serious problem with my Visa card details still being stored on your platform. About a month ago, I lost access to my Tango Live account, and since then, I have been unable to log in to manage my payment methods. Because I cannot log in, I cannot remove my Visa card from Tango Live. I contacted Tango support about this issue, but I have not received any response so far. My main concern is that my Visa card information remains stored on an account that I cannot access or control. I request that my Visa card details be completely removed from Tango Live as soon as possible and that my account be checked and secured so that my card cannot be used for any payments in the future. I also ask you to confirm with me once the card information has been fully deleted from your systems.
Hello, I’m having a frustrating issue with the Tango app—I can’t remove my Visa card link. Every time I try to disconnect it, the process fails, and I get an error message. The app tells me to contact customer support, but that option doesn’t work either; it just gives me another error. I’m stuck an...
I’ve been trying to transfer the gifts and earnings from my Tango Live account to my Visa card, but I haven’t been able to complete the process. It has now been over two weeks since I requested Tango support to disconnect my Visa account so I could reconnect and attempt the transfer again, but no ac...
Hello Tango support team. I’ve closed my Visa card, but I’m still unable to unlink it from my Tango account. I’ve tried several times to remove it, but the system won’t allow it. Each time I attempt to disconnect the card, nothing works. Even more frustrating, whenever I try to withdraw money, the ...
I have a Tango account registered with the email address e***********@gmail.com** and the username **@**irhan37. My Visa card is currently linked to this account, but I’m unable to remove or disconnect it, no matter what I try. I urgently need to unlink this card so I can add a different Visa. Howe...
I placed a withdrawal from my Tango account using my Visa card, but it keeps getting rejected, stating there is an issue with my provider. Now, I’m unable to disconnect my Visa card from the account, and I urgently need to withdraw my money from Tango. I’m really confused and unsure of what’s going ...
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