On December 25, 2025, at approximately 5:28 PM, I accidentally purchased coins worth $7 USD through the Tango app on my iPhone. After completing the transaction, I realized that this was a mistaken top-up. The payment was made using my İş Bankası card, and the transaction date, time, and amount are clearly visible in my bank records.
As soon as I noticed the mistake, I contacted Tango and also sent an email explaining the erroneous transaction in detail. Despite this, I have not received any positive response regarding a refund so far. The email address linked to my Tango account is p****@gmail.com**, and the last four digits of my card are 5417.
I am requesting that this accidental transaction be canceled and that the $7 USD be refunded as soon as possible to the İş Bankası account from which the payment was made.
Last night at exactly 22:54, a withdrawal of ₺2700 was made from my İş Bankası account without my knowledge or consent. After checking my records, I discovered that the Tango app was responsible for this unauthorized transaction. I never approved this payment and had no idea it would occur. This is...
On October 21, 2025, I transferred $26 to the IBAN number provided by the Tango app to purchase coins, writing my phone number in the payment descript...
Last night at 8:08 PM, I made a payment of ₺776 through my bank card to load coins into my Tango account. The payment was processed successfully, the amount was deducted from my account, but the coins were never credited. I did not receive any error message or warning during the transaction. I have ...
On March 20, 2025, I purchased 8,250 coins through the Tango Live app using the Google Play payment method, paying ₺1,899.99. The transaction was completed successfully, but the coins never appeared in my account. My Tango account is: [https://Tango.me/yavuz***]. I’ve waited and checked repeatedly,...
On March 20, 2025, I purchased 8,250 coins through the Tango Live app using the Google Play payment method, paying ₺1,899.99. The transaction was completed successfully, but the coins never appeared in my account. My Tango account is: [https://Tango.me/yavuz***]. I’ve waited and checked repeatedly,...
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