I have been struggling to cancel my Zipo membership on the Tango app. When I check my subscriptions through the Google Play Store, the Zipo membership does not appear at all. Despite this, my mobile bill continues to be charged ₺800 every month. This issue has been ongoing for the past four months, meaning I have already been charged four separate times without any way to stop it.
The most frustrating part is that there is no clear information provided anywhere on how or where to cancel this subscription. I feel trapped in a service I never agreed to continue, with no transparency or proper cancellation option available. This feels misleading and unfair to consumers, especially when the charges keep coming with no way to intervene.
I am demanding the immediate cancellation of my Zipo membership and a full stop to any further billing. If this issue is not resolved promptly, I will refuse to make additional payments and take legal action to recover my losses. Tango must take responsibility and provide a proper cancellation process to avoid further harm to its users.
I recently discovered that the Tango app made unauthorized charges totaling nearly ₺5000 to my account through the mobile payment method on Google Play, without my consent. These transactions occurred via my Vodafone line on multiple dates between April and July, tied to in-app purchases for games l...
On August 12, 2025, I accidentally purchased a Premium broadcast on the Tango app through my Android phone, and I was charged ₺50 to my account linked with the phone number ending in 4200. The problem is that I do not even have access to the Premium service I mistakenly bought. Despite the charge be...
For nearly one month, I have been trying to withdraw my balance from the Tango app using both my bank card and credit card, but every attempt has been automatically rejected. I currently have $18 in my account, yet no matter how many times I try, the withdrawal process fails. What frustrates me even...
Hello, I recently made a ₺1,429.99 payment on Tango, but after logging in, nothing happened—none of the features I paid for were activated, and no service was delivered. I tried to access the platform as expected, but no transaction was completed, and I’m left without what I paid for. Since the ser...
I am absolutely furious with Tango! I purchased 209.99 ₺ worth of coins, but instead, my card was charged ₺250! This is a blatant overcharge, and it's not the first time this has happened either; I have multiple similar transactions where I've been ripped off. This is completely unacceptable. Tango...
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