On August 12, 2025, I accidentally purchased a Premium broadcast on the Tango app through my Android phone, and I was charged ₺50 to my account linked with the phone number ending in 4200. The problem is that I do not even have access to the Premium service I mistakenly bought. Despite the charge being processed, I cannot use or benefit from the service at all.
I have not yet been able to contact Tango customer support or request a refund through Google Play. This situation is very frustrating because the purchase was unintentional, and now I am being forced to pay for a feature I never wanted and cannot even access. I expect this to be resolved without forcing me into a lengthy process.
I kindly request that Tango immediately cancel this accidental purchase and refund the ₺50 charge to my account. If this issue is not addressed promptly, I will have no choice but to pursue my legal rights. I urge Tango to handle this quickly and ensure similar billing problems do not occur for other users.
I recently discovered that the Tango app made unauthorized charges totaling nearly ₺5000 to my account through the mobile payment method on Google Play, without my consent. These transactions occurred via my Vodafone line on multiple dates between April and July, tied to in-app purchases for games l...
I accidentally loaded coins on the Tango app and am now requesting a refund of ₺1108.90. The broadcasters on the platform misled me, causing financial loss. I feel taken advantage of and expect Tango to address this issue immediately. This incident has been highly disappointing, and I urge Tango to...
On March 20, 2025, I purchased 8,250 coins through the Tango Live app using the Google Play payment method, paying ₺1,899.99. The transaction was completed successfully, but the coins never appeared in my account. My Tango account is: [https://Tango.me/yavuz***]. I’ve waited and checked repeatedly,...
On March 20, 2025, I purchased 8,250 coins through the Tango Live app using the Google Play payment method, paying ₺1,899.99. The transaction was completed successfully, but the coins never appeared in my account. My Tango account is: [https://Tango.me/yavuz***]. I’ve waited and checked repeatedly,...
Hello, I recently made a ₺1,429.99 payment on Tango, but after logging in, nothing happened—none of the features I paid for were activated, and no service was delivered. I tried to access the platform as expected, but no transaction was completed, and I’m left without what I paid for. Since the ser...
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