I can't access my Sugo account anymore—how can I recover it?

For several months now, I have been unable to log in to my Sugo account. Every attempt results in either a “failed login” or “abnormal device” error, making it impossible to access my profile. I even tried signing in from a different device, but the problem persisted, which confirms that this is a p...

I am using the Sugo application on my Xiaomi Redmi 14 5G. Since my overseas phone was broken, I had to uninstall the app. Today, when I reinstalled it, instead of logging me into my current active account, the app automatically opened my old account, which I do not want to use. I specifically want ...

I suddenly got logged out of my Sugo account without warning, and now I can’t log back in at all. I’ve filed three separate complaints and objections to resolve this issue, but no one has responded to me so far. This is extremely frustrating, especially since I urgently need to access my account. I...

Out of nowhere, I was suddenly logged out of my Sugo account, and now I can’t log back in. I don’t understand why this happened since I wasn’t given any warning, explanation, or notice of a violation. My account appears to be suspended, but I have no idea what could have triggered such an action. I ...

I deposited money into my Sugo account, expecting to receive 230,000 coins, but the coins never appeared. Instead, my account and funds have been blocked. For several days, I’ve been trying to contact customer support to resolve this issue. I’ve been speaking with a representative named N****, but d...

My Sugo account was suddenly locked, and I have no idea why this happened. I’m confused and frustrated because I didn’t receive any explanation or warning. I want to understand the exact reason for the lock and what steps I need to take to get my account back. This situation feels completely unfair...

Hello, I’m writing out of frustration because I cannot withdraw my money on Sugo due to an unresolved verification issue. My account registration is still not approved, and as a result, my withdrawal requests are blocked. What’s even more irritating is that this problem started after I deleted and r...

I want to know why my Sugo account has been locked without any explanation. I was using the app normally, and then suddenly I found myself unable to access my profile. There were no warnings, no rule violations that I’m aware of, and absolutely no communication from support to explain what happened....

I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...

I am using the Sugo app in Turkey. Today, my account was locked and I can no longer log in. If you decide not to reopen my account, that’s fine — but please transfer my remaining balance to my bank account. I worked extremely hard to earn those diamonds, staying up many nights without sleep. I did n...

I am unable to log into my Sugo accounts via email, even though I have actively used these accounts. Whenever I try, it shows an error saying "login failed," and no matter what I do, I cannot access my accounts through email. I can still log in through Facebook, but email login is completely blocke...

I just downloaded the Sugo app, and it’s already not working properly. I’m getting functionality errors that make no sense. I haven’t done anything wrong, but I can’t send messages to anyone and can’t even delete my account. The app is basically unusable, and I don’t understand why this is happening...

I am taking legal action against Sugo for unauthorized transactions on my account. Without my permission, they transferred ₺250,000 to another agency, and to make matters worse, they closed the currency exchange section, preventing me from accessing my funds. This is theft! I did not earn this mone...

I am unable to log into my Sugo account despite previously signing in with my email address. Yesterday, I had no issues accessing my account, but today, for some unknown reason, I cannot log in at all. I have tried multiple times, but the system keeps blocking my access. I need to understand why th...