I deposited money into my Sugo account, expecting to receive 230,000 coins, but the coins never appeared. Instead, my account and funds have been blocked. For several days, I’ve been trying to contact customer support to resolve this issue. I’ve been speaking with a representative named N****, but despite repeated attempts, my problem remains unresolved.
This situation has caused me significant distress and frustration. I have paid for coins I cannot use, and the lack of proper assistance is unacceptable. I demand that Sugo urgently unblock my account and credit the coins I paid for. I expect a prompt and fair resolution to this issue to restore my trust in the app.
Today, I discovered that my Sugo account has been locked, and I can no longer log in. If Sugo does not intend to reopen my account, fine — but I demand that my earned balance be transferred to my bank account. I spent countless sleepless nights working hard to earn those diamonds legitimately throu...
On March 17, I made a payment to one of Sugo’s authorized dealers, and I have the payment receipt as proof. Despite this, I was informed that the money did not reach my account and instead remained stuck in Sugo’s system pool. I contacted Sugo customer service immediately after the issue occurred. ...
For several months now, I have been unable to log in to my Sugo account. Every attempt results in either a “failed login” or “abnormal device” error, making it impossible to access my profile. I even tried signing in from a different device, but the problem persisted, which confirms that this is a p...
I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...
I suddenly got logged out of my Sugo account without warning, and now I can’t log back in at all. I’ve filed three separate complaints and objections to resolve this issue, but no one has responded to me so far. This is extremely frustrating, especially since I urgently need to access my account. I...
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