I Can’t Withdraw Funds on Sugo Because My Account Verification Still Isn’t Approved
Hello, I’m writing out of frustration because I cannot withdraw my money on Sugo due to an unresolved verification issue. My account registration is still not approved, and as a result, my withdrawal requests are blocked. What’s even more irritating is that this problem started after I deleted and reinstalled the app. It makes absolutely no sense that I should be penalized for reinstalling the platform—why would reinstalling an app stop a user from completing verification?
This process is flawed and unfair. I’ve already verified my details before, and now I'm locked out of accessing my own funds just because of a technicality. I’m requesting urgent support to approve my account registration. This kind of broken workflow drives users away. Please resolve this issue immediately so I can access my money. My Sugo ID is 126766348.
Dear User a***, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us and I have immediately initiated the process to take the necessary actions. You can be sure that once our checks are completed, we will support you as quickly, accurately, and solution-oriented as possible. We are always here to provide you with better service. Best regards, Sugo Support Team
Dear User, First of all, we would like to express our regret for the situation you have experienced. Upon review, the main reason your registration with account ID: 126766348 could not be approved by the agency is due to findings that multiple fake accounts were created from the same device. According to the rules of the Sugo platform, in order to ensure a secure user experience, it is mandatory to use only one real account per device. Violation of this rule may prevent you from getting approval during the agency registration process. To resolve your situation, we kindly ask you to keep only one active and real account on your device, stop using other fake accounts, and if necessary, log in again using the latest version of the application. Additionally, you can contact us via live support to share your ID or additional verification documents for your account registration. This way, our review team can quickly evaluate your request. Providing you with a fair, safe, and uninterrupted platform experience is always our top priority. Thank you for your interest and understanding, and please know that we are always here for you. Best regards, Sugo Support Team
