Sugo Account Locked With "Failed Login" and "Abnormal Device" Errors
For several months now, I have been unable to log in to my Sugo account. Every attempt results in either a “failed login” or “abnormal device” error, making it impossible to access my profile. I even tried signing in from a different device, but the problem persisted, which confirms that this is a platform-related technical issue, not a device issue.
Up to this point, I have not been able to contact Sugo customer service, but the situation has reached a level where I urgently need support. My registered email address is n********@gmail.com**, and I request that my account be reactivated without restrictions.
This ongoing lockout has caused me unnecessary frustration, and I expect Sugo to fix this login problem immediately and ensure such technical issues don’t repeat in the future.
I demand my account be reopened and the underlying error be resolved as soon as possible.
Dear User e******, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be sure that after our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
Dear User e******, First of all, as the Sugo platform, we would like to sincerely express our regret for this unfortunate situation you have experienced. In order for us to thoroughly investigate your complaint and take the necessary actions quickly, could you please share with us the Sugo ID number of the relevant person, or any information that may be associated with the account, if you remember it? The information you provide is of great importance for us to create a healthy and reliable environment on our platform. We would also like to state that the person or transaction mentioned in your complaint is in no way associated with our company, and we are taking the necessary precautions with the support of our valued users. Thank you for your cooperation and understanding. Please know that we are always here for you. Best regards, Sugo Support Team
